Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Showcase Staff Designer

Company: Visa

Location: Austin, TX

Posted Jul 21, 2025

Industry Knowledge: Optional experience in the Fintech industry or a related field, with an understanding of Fintech design aesthetics.

Teppan Chef

Company: Benihana - Dallas

Location: Dallas, TX

Posted Jul 21, 2025

Primarily works in front of restaurant while cooking and preparing hot meals on hibachi tables directly in front of guests.

Commercial Plumbing Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jul 21, 2025

Journeyman or Masters plumbing license is a plus. Must possess a valid unrestricted Driver's License and a reliable vehicle. Strong knowledge of the industry.

RN Registered Nurse Med Surg

Company: Ascension

Location: Austin, TX

Posted Jul 21, 2025

Diploma from an accredited school/college of nursing OR professional licensure at time of hire required. Serve as a primary coordinator of all disciplines for…

Elementary Reading and Language Arts Teacher

Company: Fairhill School

Location: Dallas, TX

Posted Jul 21, 2025

Sponsorship of field trips and school activities. Preparation of narrative reports, report cards, and permanent record forms.

DME Customer Service Representative

Company: Urology San Antonio

Location: San Antonio, TX

Posted Jul 21, 2025

Effectively manage large amounts of incoming calls. Provide accurate, valid, and complete information by using the right methods/tools.

Experienced Aesthetic Nurse Injector & Laser Specialist

Company: Central Texas Dermatology

Location: Austin, TX

Posted Jul 21, 2025

Consult with patients to develop individualized treatment plans. Advanced training and certifications in injectables and laser treatments.

Network Defense and Security Analyst

Company: CACI

Location: San Antonio, TX

Posted Jul 21, 2025

Perform network event correlation and advanced traffic analysis, vulnerability analysis, IDS/IPS sensor maintenance, IDS/IPS database & VPN technical support,…

Armed Security Officers - FT, PT, 3rd shift- $23/hr

Company: Sunstates Security

Location: Austin, TX

Posted Jul 21, 2025

2 years of security experience. Armed Security Officers - FT, PT, 3rd shift- $23/hr. Sunstates Security is hiring for Full-Time, Part -Time, Level III Armed…

Marketing/Proposal Coordinator

Company: Lccx, LLC

Location: San Antonio, TX

Posted Jul 21, 2025

Experience using Canva or similar tools for layout/design. Bachelor’s degree in marketing, Communications, English, Journalism, or a related field.

Data Architect

Company: Service Direct

Location: Austin, TX

Posted Jul 21, 2025

Excellent communication skills to work effectively with technical and non-technical stakeholders. Proven ability to design, manage, and optimize data…

Machine Operator

Company: Acucote

Location: Garland, TX

Posted Jul 21, 2025

Forklift certification or prior experience is a plus. Familiarity with hand tools used in machining processes. Machine Operator- 1st and 2nd shift*.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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