Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Cost Accountant

Company: Robert Half

Location: Houston, TX

Posted Jul 18, 2025

Bachelor's in Accounting, Finance, or related field. Assist with month-end close , cost allocations, and construction-specific accounting entries.

Apprentice Plumber (Licensed) - Residential

Company: MAKO INDUSTRIES

Location: Carrollton, TX

Posted Jul 18, 2025

Registered Plumbing Apprentice or the ability to register (depending on state/local regulations). Assist in the installation and repair of water supply lines,…

Ambulatory Service Representative II

Company: Optum

Location: Austin, TX

Posted Jul 18, 2025

1+ years of cash handling or collections experience. 1+ years of cash handling or collections experience in a medical office setting.

Cabinetry Field Service Lead

Company: Amaya Custom Cabinets

Location: San Antonio, TX

Posted Jul 18, 2025

Visit job sites across San Antonio and surrounding areas to complete service calls and resolve issues efficiently. Competitive pay based on experience.

HVAC Mechanic

Company: Action Facilities Management

Location: Austin, TX

Posted Jul 18, 2025

Replaces defective breaker controls, thermostats, switches, fuses, and electrical wiring to repair installed units using electrician's hand tools and test…

Accounting Project Manager CPA- Dallas

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 18, 2025

This includes 30 semester hours of upper-level accounting courses and 24 upper-level related business hours from a board-recognized college or university.

HVAC Service Technician - 5 yrs exp. with VRF

Company: Air Craft, Inc.

Location: Round Rock, TX

Posted Jul 18, 2025

Valid driver’s license and clean driving record. High school diploma or equivalent; technical school or HVAC certification preferred.

Marketing Manager

Company: Industrial Tent Systems LLC

Location: Houston, TX

Posted Jul 18, 2025

Proficiency in tools such as Adobe Creative Suite, Canva, WordPress (or other CMS), Google Analytics, SEO/SEM platforms, and social media scheduling tools (e.g.…

Registered Nurse (RN) II Emergency Department (Nights)

Company: Houston Methodist Baytown Hospital

Location: Baytown, TX

Posted Jul 18, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Director of Business Development (DBD) - Expansive Benefit Package

Company: Rehabilitation Institute of South San Antonio

Location: San Antonio, TX

Posted Jul 18, 2025

Bachelor's degree in Marketing, Business, Communications, or related field required. The Director of Business Development and Marketing leads the hospital's…

Registered Nurse-Ambulatory Surgery Center Stone Oak

Company: Christus Health

Location: San Antonio, TX

Posted Jul 18, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Associate Accountant

Company: Financial Additions

Location: Dallas, TX

Posted Jul 18, 2025

Journal entry prep and posting. Experience in account, cash, and balance sheet reconciliations. 1 -3 years in staff accountant role or similar position (ex.…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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