Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial Kitchen Refrigeration Technician

Company: Nextech

Location: Fort Worth, TX

Posted Jul 18, 2025

Must have a valid driver’s license and clean driving record. Diagnoses and repairs electronic, mechanical, and electrical components of the commercial…

Forensic Accountant - San Antonio, TX

Company: Deloitte

Location: San Antonio, TX

Posted Jul 18, 2025

Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools.

Accountant III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 18, 2025

Graduation from an accredited four-year college or university with major coursework in accounting, finance, or a related field is generally preferred.

Senior Data Protection Analyst - Cyber

Company: Deloitte

Location: San Antonio, TX

Posted Jul 18, 2025

Provide technical engineering and troubleshooting support to employees for data protection services. Ability to write technical reports and communicate…

Sushi Chef/sushi helper / sushi assist

Company: Sushi warrior

Location: Austin, TX

Posted Jul 18, 2025

Provide exceptional customer service by engaging with guests and accommodating dietary preferences. Maintain cleanliness and organization of the sushi station…

RN Med Surg/Tele

Company: Baylor Scott & White Health

Location: Round Rock, TX

Posted Jul 18, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. PTO accrual beginning Day 1.

Assistant CMT Project Manager I

Company: Building & Earth Sciences, Inc.

Location: Dallas, TX

Posted Jul 18, 2025

Valid driver's license and ability to be insured under company policies. Currently pursuing a college degree in Engineering or a related field.

RWIC/Flagger

Company: Herzog

Location: Austin, TX

Posted Jul 18, 2025

Successfully complete and maintain any required safety certification and testing on an annual basis. Knowledge of the time for completion and the cost of repair…

Electrical Superintendent

Company: DP Electric

Location: Pflugerville, TX

Posted Jul 18, 2025

Journeyman Electrician license or equivalent certification. Valid driver's license and reliable transportation.

Laser Welder

Company: Tradesmen International, Inc.

Location: Dallas, TX

Posted Jul 18, 2025

This is a full time opportunity with a pay range of up to $22/hour based on experience plus $100/Per Diem to Travelers 60+ miles from the job site.

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Pasadena, TX

Posted Jul 18, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. Able to repair but not limited to centrifugal compressors,…

Treasury Analyst

Company: Heidelberg Materials

Location: Irving, TX

Posted Jul 18, 2025

Bachelor's degree in Accounting, Finance, or a related field (preferred). Solid understanding of treasury operations, cash management strategies, and banking…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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