Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Assistant Project Manager

Company: LDG Development

Location: Dallas, TX

Posted Jul 17, 2025

Assist the design team in the development of the construction drawings for assigned projects. When required or requested by the Project Manager, interface with…

Press Brake Operator

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 17, 2025

Interpret technical drawings and blueprints accurately. Familiarity with measuring tools (calipers, tape measures, protractors, etc.).

Business Analyst - Call Center Optimization

Company: Houston Methodist

Location: Katy, TX

Posted Jul 17, 2025

Engages customers and elicits requirements using various methods in design and development in conjunction with developers to document business case/scope/plan,…

Associate Site Merchandising Manager

Company: eBay

Location: Austin, TX

Posted Jul 17, 2025

In this highly cross-functional role, you will own the event and channel strategy for the eBay Live Hub and related surfaces, crafting how we showcase and…

Cybersecurity Analyst - Policy Management & Regulatory Monitoring

Company: GM Financial

Location: Arlington, TX

Posted Jul 17, 2025

The Cybersecurity Analyst is responsible for contributing to the success of comprehensive security initiatives, work with internal and external groups to ensure…

GRC Analyst

Company: Heath Consultants, Inc.

Location: Houston, TX

Posted Jul 18, 2025

Bachelor's degree in IT or related field, or equivalent work experience within compliance, information security, auditing, and/or consulting.

Security Guard

Company: Kinder Morgan

Location: Galena Park, TX

Posted Jul 17, 2025

Must possess and maintain a valid motor vehicle operator's license and a driving record satisfactory to the company and its insurers.

Cybersecurity Analyst – Policy Risk Mitigation

Company: GM Financial

Location: Arlington, TX

Posted Jul 17, 2025

Bachelor’s Degree in related field or equivalent work experience strongly preferred. What We Offer: Generous benefits package available on day one to include:…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Jul 17, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Registered Nurse - Flex Team

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jul 18, 2025

Current licensure with the Board of Nursing for the State of Texas or Nurse Licensure Compact and BLS American Heart Association certification are required.

Analyst - Security Operations

Company: Verizon

Location: Irving, TX

Posted Jul 17, 2025

Handling incoming calls and providing assistance. As the workload is a combination of calls and cases with varying degrees of urgency or deadlines, the ability…

Sous Chef

Company: True Connection Communities-Preston Place

Location: Plano, TX

Posted Jul 18, 2025

The Sous Chef works in a fast-paced kitchen with exposure to heat, flames, cold temperatures, slippery floors and sharp cooking tools.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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