Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Graphic Designer

Company: Integrity Marketing Group

Location: Addison, TX

Posted Oct 10, 2025

PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and…

Event Security

Company: Overton Security

Location: Dallas, TX

Posted Oct 10, 2025

Maintain a positive and professional demeanor while interacting with guests and team members. The ideal candidate will possess strong interpersonal skills and a…

Senior Growth Marketing Manager

Company: Salt Staffing Inc.

Location: Austin, TX

Posted Oct 10, 2025

Demonstrated use of AI tools (e.g. ChatGPT) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

Substitute Teacher K-12

Company: Scoot Education

Location: San Antonio, TX

Posted Oct 10, 2025

Earn up to $176 for day-to-day assignments and more for long-term pay varies by certification, school, and assignment. Have a teaching credential/certificate.

Travel Registered Nurse, Labor & Delivery, FlexStaff

Company: FlexStaff

Location: Dallas, TX

Posted Oct 10, 2025

Current license to practice as a registered professional nurse in Connecticut, required. In this role, you will perform an age specific plan of care for a…

Sign-On Bonus $2,500! - Journeyman Electrician!

Company: Walker Engineering

Location: Irving, TX

Posted Oct 10, 2025

Measures, cuts, bends, threads, assembles, and installs electrical conduit using measuring devices, hand tools, threaders and hand or mechanical benders.

Sign-On Bonus $3,500! Electrical Foremen!

Company: Walker Engineering

Location: Irving, TX

Posted Oct 10, 2025

Responsible for all Walker field trades on an electrical construction crew or project. This position is the first line supervisor with crew level responsibility…

Governance, Risk, and Compliance Analyst

Company: Forman Technology Group

Location: Dallas, TX

Posted Oct 10, 2025

Bachelor’s or Master’s degree in Information Security, Computer Science, Risk Management, or a related field. Conduct risk assessments, track remediation plans,…

Janitor

Company: Chili's

Location: Dallas, TX

Posted Oct 10, 2025

Able to use mops, chemicals, and cleaning equipment. Our Janitorial Team Members are responsible for setting the pace for a great clean, sanitary shift.

Automation Engineer

Company: Trimasys Control Solutions, Inc.

Location: Houston, TX

Posted Oct 10, 2025

Plant engineering services; process and piping; electrical and instrumentation; civil and structural . Design, develop, and implement automation solutions using…

Marketing Operations Manager

Company: Kendra Scott

Location: Austin, TX

Posted Oct 10, 2025

Lead change management efforts to improve marketing workflows, including driving adoption of new processes, tools, and documentation.

IT Internal Controls Analyst

Company: Insperity

Location: Kingwood, TX

Posted Oct 10, 2025

Ability to establish and maintain professional working relationships with co-workers, contractors, and other external contacts to work effectively in a…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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