Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Experienced Plumber Installer

Company: On Time Experts

Location: Garland, TX

Posted Oct 10, 2025

Valid driver's license with a clean driving record. Collaborating with general contractors, electricians, and other trade professionals to stay aligned on…

Machine Operator - Day Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Oct 09, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Service Delivery Center - Microsoft Dynamics Developer - Senior

Company: EY

Location: San Antonio, TX

Posted Oct 10, 2025

Bachelor’s degree in Computer Science, Management Information Systems or other technical field of study. Fielding support request through various methods such…

Now Hiring – CNC Machinist & CNC Wood Router Operator

Company: VSSI Staffing Services

Location: Dallas-Fort Worth, TX

Posted Oct 10, 2025

Skilled with calipers, gauges, and measuring tools. This role requires mechanical aptitude, knowledge of metal forming, and the ability to maintain accuracy in…

Plumber - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Oct 10, 2025

Water Heater replacement and repair. Be thorough in inspections, and accurate in quoting replacements or repairs. New company truck, Gas card and paid tolls.

Plumber - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Oct 10, 2025

Water Heater replacement and repair. Be thorough in inspections, and accurate in quoting replacements or repairs. New company truck, Gas card and paid tolls.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Austin, TX

Posted Oct 10, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Customer Sales & Service Rep I

Company: SiteOne Landscape Supply

Location: San Antonio, TX

Posted Oct 10, 2025

Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.

Teacher - CTE/Online Services

Company: Texans Can! Academies

Location: Dallas, TX

Posted Oct 10, 2025

Keep informed of and comply with state, district, and school regulations and policies for classroom teachers. Computer and printer, telephone, calculator, copy…

Graphic Designer

Company: Upbring

Location: Austin, TX

Posted Oct 10, 2025

Maintain awareness of current design trends, competitor work and industry tools to inform and inspire new ideas. High School Diploma or equivalent.

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Houston, TX

Posted Oct 10, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Senior Accountant (Manufacturing)

Company: Vaco by Highspring

Location: Houston, TX

Posted Oct 10, 2025

Manage inventory accounting and related transactions, ensuring alignment between subledger and general ledger. Excellent communication and interpersonal skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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