Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive Chef

Company: Hilton Houston Plaza Medical Center

Location: Houston, TX

Posted Jul 17, 2025

A 2 year, 3 year, or 4 year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Monitors and controls labor costs.

Senior Accountant – Revenue Recognition & Business Process Support

Company: Ingram Micro

Location: Fort Worth, TX

Posted Jul 17, 2025

Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). Create manual invoices for Asset Management customers and intercompany…

Senior Data Scientist

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Jul 17, 2025

You will leverage advanced machine learning, statistical techniques, and analytical prowess to solve complex business challenges, collaborating closely with…

Special Education Teacher - Pay up to $300/Day

Company: Scoot Education

Location: Arlington, TX

Posted Jul 17, 2025

Earn up to $300+ with a certification for long term placements. Hired as a W-2 employee so no worrying about withholding your own taxes.

Apprentice Plumber

Company: Elmer's Home Services

Location: San Antonio, TX

Posted Jul 17, 2025

Valid driver's license and a clean driving record. Willingness to or currently pursuing a plumbing license. Maintain tools and machinery in good condition and…

Practice Administrator-CT Surgery

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 17, 2025

Serves as the primary liaison with the Central Business Office, and ensures that all deposits, petty cash, and financial transactions are carried out according…

NHK and CMB Investor Support Manager - Spanish

Company: CMB Regional Centers

Location: Dallas, TX

Posted Jul 17, 2025

Providing structured client engagement by conducting introductory calls, scheduling milestone reviews, and delivering regular updates on investment progress,…

Custodial Supervisor

Company: Mesquite ISD

Location: Mesquite, TX

Posted Jul 17, 2025

Remains competent and current by attending training and/or courses required by the department. Direct corrective measures to be taken when necessary to meet…

RN - Home Health - PRN

Company: Enhabit Home Health & Hospice

Location: Houston, TX

Posted Jul 17, 2025

Must have a current driver's license and automobile insurance. Must hold a current and unencumbered Registered Nursing License in the state which you intend to…

Business Intelligence Developer

Company: Fisher Investments

Location: Plano, TX

Posted Jul 17, 2025

Based on evaluation, recommend, implement, maintain, support, and improve business intelligence solutions, including designing, coding, testing, and deployment…

Registered Nurse - Emergency Room

Company: SilverLake ER

Location: Pearland, TX

Posted Jul 17, 2025

_shows responsibility for own professional practice and ongoing education._. Graduate of an accredited school of nursing with up to one (2) years of registered…

Technician HVAC I

Company: Fort Bend Independent School District

Location: Stafford, TX

Posted Jul 17, 2025

Employee is also exposed to potential electrical shock and other physical hazards when working on electronic components and systems, operating tools and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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