Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Evening Custodian

Company: Manor Independent School District

Location: Austin, TX

Posted Jul 17, 2025

Operate tools and equipment according to established safety procedures. Maintain professional interactions with staff, parents, community and visitors.

Configuration/Change Management Services (Security Analyst II)

Company: Koniag Government Services

Location: San Antonio, TX

Posted Jul 17, 2025

Bachelor's degree in Computer Science, Information Systems, or a related technical field. Contributes to Configuration Management, Change Management, and…

Clinical Transplant Pharmacist II (Inpatient)

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 17, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Machine Operator (Pouch Machine) - 2nd shift Monday - Thursday

Company: ePac Flexible Packaging

Location: Austin, TX

Posted Jul 17, 2025

Ability to use basic hand tools. Manual coordination and dexterity while utilizing hand tools, cleaning equipment. Employer paid Short and Long term disability.

Commercial Carpenter

Company: Midwest Drywall Co Inc

Location: Austin, TX

Posted Jul 17, 2025

Proficiency in using various hand and power tools related to drywall installation and finishing. Reading Blueprints: Interpret and work from blueprints and…

MIG/TIG Welder

Company: Integrity Staffing Services

Location: Austin, TX

Posted Jul 17, 2025

Welding certification(s) preferred but not required. Read and interpret technical drawings and work orders. Perform MIG welding on various metals according to…

Pharmacist I (Inpatient)

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 17, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Project Manager-Commercial Waterproofing

Company: TalentSphere Staffing Solutions

Location: San Antonio, TX

Posted Jul 17, 2025

High school diploma or GED required; bachelor’s degree in construction or related field preferred. In this role, you'll lead field and administrative operations…

Fraud Investigations Analyst

Company: Guidehouse

Location: Richardson, TX

Posted Jul 17, 2025

Gathering, organizing, and analyzing data as it pertains to case development through the use of analytical tracking and data management tools.

Evening Custodian

Company: Manor Independent School District

Location: Austin, TX

Posted Jul 17, 2025

Operate tools and equipment according to established safety procedures. Maintain professional interactions with staff, parents, community and visitors.

HR Technology Systems Business Analyst

Company: Fisher Investments

Location: Plano, TX

Posted Jul 17, 2025

Degree in Information Technology, Human Resources Information Systems or other relevant field; or equivalent combination of education/experience.

Software Test Engineer

Company: COLSA Corporation

Location: San Antonio, TX

Posted Jul 17, 2025

Bachelor’s degree from an accredited college or university in computer science, mathematics, engineering or a mathematics-intensive, technical discipline and 2…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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