Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Janitor

Company: Andretti Indoor Karting & Games

Location: San Antonio, TX

Posted Jul 16, 2025

An Andretti Janitor is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and…

Data Analyst

Company: Travis County

Location: Earle, TX

Posted Jul 16, 2025

May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Outside Account Manager

Company: ANTONIO SOFO & SON

Location: Houston, TX

Posted Jul 15, 2025

Valid driver’s license, safe driving record, dependable vehicle and auto insurance coverage. Analytical ability to develop and execute business plans to…

People Rewards Data Analyst

Company: Central Health

Location: Austin, TX

Posted Jul 16, 2025

5 years in total rewards, with a strong focus on leveraging data-driven insights to inform strategic decisions and design, develop, and implement total rewards…

Analyst, Data Science

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 15, 2025

Competencies typically acquired through a Master’s degree (scientific field of study) and 0-1 years of relevant experience or a Bachelor’s degree (scientific…

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Jul 16, 2025

Minimum of 5 years of experience leading engineering teams that develop both structured query and significant object-oriented analysis, design, and programming.

Data Scientist

Company: OxeFit, Inc.

Location: Plano, TX

Posted Jul 15, 2025

Ability to work closely with Domain experts to develop tools/algorithms needed to. Answer research questions in their studies.

Senior Graphic Designer (12 Month Contract)

Company: Zynga

Location: Austin, TX

Posted Jul 15, 2025

3-10 years of graphic design experience, specifically in brand identity and the creation of mobile ad units driving engaging experiences.

Diamond Sales Associate

Company: Confidential

Location: Dallas, TX

Posted Jul 16, 2025

Extensive experience in wholesale diamond sales. Negotiate terms and close sales with professionalism and integrity.

Data Analyst

Company: Travis County

Location: Earle, TX

Posted Jul 15, 2025

Uses reporting tools to develop moderately complex to complex reports which are needed for department business processes and statistical reports which are used…

Pharmacist - PRN (Heights)

Company: Avenue360 Health and Wellness

Location: Houston, TX

Posted Jul 15, 2025

Ability to communicate technical information to non-technical personnel. Advise patients and answer questions about prescription drugs, including questions…

Sr Analyst, Incident Response

Company: PayPal

Location: Austin, TX

Posted Jul 16, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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