Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Personnel Security Analyst (Level I)

Company: GEM Technology

Location: Dallas, TX

Posted Jul 16, 2025

Personnel Security Analyst I* – Perform clerical, administrative, and professional services in support of processing personnel security actions, to include:

Global Practice Architect, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 16, 2025

Support the design and implementation of integrated GTM partners blueprints across the full ecosystem (industries, solutions, partnerships, services, enablement…

Software Development Manager , III, Amazon Key

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Jul 16, 2025

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical…

Part-time Math and English Teacher

Company: Best Brains of Round Rock

Location: Round Rock, TX

Posted Jul 16, 2025

As a part-time teacher, your responsibility is just teaching. Experience teaching higher grades Math and English is a plus. Must be a State Certified Teacher.

Data Scientist Lead - Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Jul 16, 2025

Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative…

Customer Serivce Representative

Company: Cannon Solar

Location: Houston, TX

Posted Jul 16, 2025

Process transactions accurately, including cash handling and data entry. Proficiency in data entry and computer systems is essential.

Journeyman Electrician

Company: Freedom Forever

Location: Plano, TX

Posted Jul 16, 2025

As a Journeyman Electrician, you’ll bring technical expertise to safely plan and execute electrical work for residential solar projects.

Registered Nurse (RN)

Company: Forum Health

Location: Coppell, TX

Posted Jul 16, 2025

Keep I.V. room, prep room, lab area and concierge rooms for I.V. Ensure technical capability in the use, care, maintenance and evaluation of I.V. equipment.

OCI Solution Architect - Manager

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Jul 16, 2025

Analyzing complex problems to develop quality deliverables. As a Manager you will supervise, develop, and coach teams while promoting the delivery of…

Machine Operator (CNC)

Company: ACE Partners

Location: Austin, TX

Posted Jul 16, 2025

High school diploma or equivalent; technical training or certification in CNC machining is a plus. Experience with dimensional measurement tools such as…

Dallas Regional Food Service Accountant in a K12 Environment

Company: Taher, Inc

Location: Dallas, TX

Posted Jul 16, 2025

Monitor the A/R Aging report, placing timely calls with invoices approaching past due dates. With a greater concentration on financial oversight of multiple…

Staff Accountant II

Company: AvalonBay Communities

Location: San Antonio, TX

Posted Jul 16, 2025

Perform month end revenue analysis. Perform mid-month utility analysis and process utility exceptions daily. Monitor and submit wires or ach payments according…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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