Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Field Service Technician

Company: Spheros

Location: Dallas, TX

Posted Jul 14, 2025

Complete field service and training reports and file with North American Service Manager timely and accurately. Customer relations through digital solutions!

Sr Technology Architect

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 14, 2025

Collaborate with technology leaders, product owners, peer architects, engineers, and engineering teams to align technical design with product roadmaps and…

ESL Coordinator/Teacher

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Jul 14, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

Senior Cybersecurity Analyst (ISSM) - Hybrid

Company: Optimized Technical Solutions

Location: San Antonio, TX

Posted Jul 14, 2025

Bachelor's degree in Cybersecurity, Information Technology (IT), or a related field OR equivalent experience. Cybersecurity and Authorization to Operate (ATO):

EVS - EVS Tech I

Company: Children's Health

Location: Dallas, TX

Posted Jul 14, 2025

Provide corrective cleansing action for rooms and public areas while engaged in contact with staff, visitors, patients and patient's families as needed.

Practice Architect, Retail/Consumer Packaged Goods, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 14, 2025

You will orchestrate across contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder organizations in…

Crew Member- Machine Operator

Company: GREENRISE TECHNOLOGIES LLC

Location: Houston, TX

Posted Jul 14, 2025

A valid Georgia driver’s license and ability to meet insurance requirements for past driving record (required). A valid DOT medical card (required).

System Security Analyst

Company: American National Bank of Texas

Location: Plano, TX

Posted Jul 14, 2025

Technical knowledge of enterprise-class technologies such as cloud (AWS and Azure), firewalls, routers, switches, wireless access points, VPNs, and desktop and…

Customer Service Representative

Company: Atlas Credit Co.

Location: Dallas, TX

Posted Jul 14, 2025

Provide accurate, valid, and complete information by using the right methods/tools. Make a large number of outgoing calls. 401(k) Plan with matching.

Machine Operator II

Company: ASSA ABLOY

Location: Austin, TX

Posted Jul 14, 2025

The Machine Operator II will be responsible for setting up, operating, maintaining and troubleshooting multiple complex manufacturing equipment with a focus on…

Director of Nursing, RN

Company: Entrusted Pediatric Home Care

Location: Dallas, TX

Posted Jul 14, 2025

Active Registered Nurse license and CPR certification. You will supervise new and existing field staff through routine visits to patient’s homes and monitoring…

Fullstack AI Software Engineer

Company: Motion Recruitment

Location: Austin, TX

Posted Jul 14, 2025

Joining during the early-stages of a start-up focusing on creating AI agents to replace grunt-work previously done by employees.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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