Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Marketing Manager- Multifamily Properties

Company: LDG Development

Location: Austin, TX

Posted Jul 14, 2025

Ensures consistency in marketing and social media messages across the organization, while providing training and guidance to on-site teams in implementing…

Lead Cloud Developer

Company: Forward Air

Location: Coppell, TX

Posted Jul 14, 2025

Collaborate with other technical leads, architects, and senior stakeholders to define and refine the technical vision and roadmap for the applications.

Carpenter

Company: Stellar

Location: Houston, TX

Posted Jul 15, 2025

Able to provide truck and tools. Stellar Home Maintenance is interviewing experienced carpenters to provide repair & installation services for occupied rental…

RN (Registered Nurse) Hospice

Company: Elysian Hospice

Location: Houston, TX

Posted Jul 14, 2025

Registered Nurse, licensed per the state requirements. Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patients…

Apprentice Teacher at Acton Academy Dripping Springs

Company: Acton Academy Dripping Springs

Location: Dripping Springs, TX

Posted Jul 14, 2025

Preferred experience and skills*: Experience managing mixed aged groups of children; experience planning and implementing games or projects; coaching or…

Marketing Manager

Company: Controlled Contamination Services LLC

Location: Dallas, TX

Posted Jul 14, 2025

Graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) preferred. Bachelor’s degree in marketing, business administration, communications,…

Staff Pharmacist - Per Diem

Company: CPS Solutions, LLC

Location: San Antonio, TX

Posted Jul 14, 2025

Current Pharmacist license in good standing in Texas. CPS Solutions, LLC helps healthcare leaders drive best in class pharmacy operations through skill,…

Welder- TX

Company: Mum Industries Inc

Location: Dallas, TX

Posted Jul 14, 2025

Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.

Customer Service Supervisor (On-site)

Company: Greif

Location: Dallas, TX

Posted Jul 14, 2025

ROLE OVERVIEW: We are seeking a seasoned Customer Service Manager who will play a pivotal role in our plant's core leadership team, responsible for leading a…

Manager, SEC Reporting & Technical Accounting

Company: CECO Environmental

Location: Addison, TX

Posted Jul 15, 2025

Provide technical accounting guidance for complex transactions (e.g., acquisitions, equity transactions, revenue recognition, etc.).

Customer Service Representative

Company: LABTECH DIAGNOSTICS

Location: San Antonio, TX

Posted Jul 14, 2025

Answers and screens all incoming calls from our customer and client base and answers questions or forwards call appropriately. Able to type at least 60 wpm.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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