Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

EVS Aide

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

EVS Technician Days

Company: Medical City Green Oaks Hospital

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Referral services for child, elder and pet care, home and auto…

Senior Manager, Finance

Company: Sysco

Location: Houston, TX

Posted Jul 14, 2025

Develop close collaboration with field leaders within sales and finance to facilitate better communication on key initiatives as well as local drivers of…

Sustainability Reporting Principal Accountant

Company: Halliburton

Location: Houston, TX

Posted Jul 13, 2025

Support Halliburton in driving the education, communication, and implementation of the sustainability reporting requirements across the company.

Residential Finish Carpenter

Company: Classet

Location: Houston, TX

Posted Jul 13, 2025

Valid driver’s license and clean driving record. A fully stocked company vehicle with tools. Company vehicle, tools, and uniforms Monday-Friday during business…

Journeyman Electrician

Company: DM ELECTRICAL AND CONSTRUCITON LLC

Location: Houston, TX

Posted Jul 13, 2025

This role is responsible for installing, maintaining, and troubleshooting electrical systems on a variety of commercial projects, ensuring all work meets local…

Bilingual Customer Service Representative (English & Mandarin)

Company: KCAL Insurance Agency

Location: Houston, TX

Posted Jul 14, 2025

Handle inbound and outbound calls with professionalism and courtesy. Process transactions accurately and efficiently, including cash handling when necessary.

Software Development Engineer, AWS Holmes

Company: Amazon.com

Location: Houston, TX

Posted Jul 13, 2025

As part of our team, you will design and develop machine learning-based content assessment systems that power automated quality assurance across AWS's extensive…

NA Customer Experience Manager

Company: Lubrizol

Location: Deer Park, TX

Posted Jul 14, 2025

Bachelor’s degree in Supply Chain, Engineering, Chemistry, Business, or a related field. Manage and develop the Customer Experience team, setting clear…

Business Analyst – Web Platforms

Company: Fisher Investments

Location: Plano, TX

Posted Jul 14, 2025

Strong experience developing BRDs and functional specifications that serve both business and technical audiences. A 50% 401(k) match, up to the IRS maximum.

Email Marketing Manager - Amazon Developer, Marketing, Education, and Technology

Company: Amazon.com

Location: Austin, TX

Posted Jul 13, 2025

Partner with design teams to implement bar-raising email experiences that align with brand guidelines. This role requires technical and operational knowledge of…

Waste Handler

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 13, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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