Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Director of Sales & Marketing

Company: InterContinental San Antonio Riverwalk

Location: San Antonio, TX

Posted Jul 14, 2025

Bachelor’s degree in marketing or related field, and five years total experience in a hospitality or hotel sales and marketing setting, with direct supervisory…

Senior Tax Accountant

Company: Dhanani Group, Inc.

Location: Sugar Land, TX

Posted Jul 14, 2025

Multi-unit and multi-state tax accounting: 5 years (Required). Know how to file combined returns and provide accurate and valid adjustments to minimize taxes.

Mobile HVAC / Maintenance Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Austin, TX

Posted Jul 14, 2025

Candidate must possess and maintain a valid state driver’s license. Minimum of four (4) years of technical experience in all aspects of building engineering…

RN, Registered Nurse-Stone Oak Surgery Center

Company: Christus Health

Location: San Antonio, TX

Posted Jul 14, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Comptroller - Data Analyst I - Returnship Program (Temporary Full-Time Position)

Company: COMPTROLLER OF PUBLIC ACCOUNTS

Location: Austin, TX

Posted Jul 14, 2025

The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners.

Refrigerant HVAC Superintendent

Company: Truform Metalservice, Inc.

Location: Austin, TX

Posted Jul 14, 2025

Valid driver's license and a clean driving record. Ability to read and interpret complex technical documents. You will play a critical role in ensuring projects…

Customer Experience Representative

Company: Lubrizol

Location: Deer Park, TX

Posted Jul 14, 2025

Bachelor’s degree in a relevant field such as Business Administration, Supply Chain Management, or related discipline, OR equivalent relevant experience in…

HVAC Technician

Company: Confidential

Location: Houston, TX

Posted Jul 14, 2025

Do you have a valid HVAC Class A or B license and EPA Section 608 Certification? Valid HVAC Class A or B license and EPA Section 608 Certification.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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