Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commissioned Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Houston, TX

Posted Jul 11, 2025

Control traffic and parking by directing visitors. Good working knowledge of security operations. Candidates with Criminal Justice, military, police, and…

Building Security Coordinator (Evening Shift) (Full-Time, Regular)

Company: Travis County

Location: Austin, TX

Posted Jul 11, 2025

Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the…

Truck Driver Class A CDL

Company: HARMAN TRANSPORTATION USA INC.

Location: Dallas, TX

Posted Jul 11, 2025

HGC is seeking drivers who can operate and drive Trucks to transport goods and materials; ensuring safety and security of cargo; Drive as part of a two-person…

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 11, 2025

You will be required to use cutting-edge software and technology, along with a variety of hand-tools, rigging equipment, following blueprints or engineering…

Environmental Services Technician

Company: University Health

Location: San Antonio, TX

Posted Jul 11, 2025

Generous benefits packages and pet insurance. Carries out general housekeeping activities essential to keeping University Health System facilities clean and…

Painting Contractor

Company: Artisan Painting of Houston, LLC

Location: Houston, TX

Posted Jul 11, 2025

Ability to operate power tools and other equipment safely in a construction environment. Utilize power tools safely and effectively for various tasks related to…

FARS System Welder & Pipe Bender

Company: Texas Trades LLC

Location: Dallas, TX

Posted Jul 11, 2025

Weld carbon steel (TIG/MIG). Bendinstall pipe for FARS systems. 3+ years weldingpipe bending experience. Competitive pay $28-$45 DOE + OT opportunities.

Welder/Fabricator

Company: Kruger Family Industries

Location: Arlington, TX

Posted Jul 11, 2025

Create and repair metal products through the MIG welding process and effective utilization of other fabrication tools. Fluency in English is required.

Non-Commissioned Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Austin, TX

Posted Jul 11, 2025

*Officer must have own firearm if working commissioned post*. Control traffic and parking by directing visitors. Good working knowledge of security operations.

Lead Custodian

Company: Manor Independent School District

Location: Austin, TX

Posted Jul 11, 2025

Operate tools and equipment according to established safety procedures. Maintain professional interactions with staff, parents, community and visitors.

Security Officer (Part-Time)

Company: The Hockaday School

Location: Dallas, TX

Posted Jul 11, 2025

Write incident reports, answer phones, use radio equipment. Hockaday is seeking an experienced security officer to join a team of professionals responsible for…

Security Guard

Company: TRU San Antonio

Location: San Antonio, TX

Posted Jul 11, 2025

The Security Guard is responsible for maintaining the safety and security of hotel premises, guests, staff, and visitors. Must have a valid guard card.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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