Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

ER Registered Nurse

Company: Emerus Holdings, Inc.

Location: San Antonio, TX

Posted Jul 11, 2025

Current BLS, ACLS/ALS, and PALS certifications from the American Heart Association or the American Red Cross, required; ENPC certification from ENA may be…

Marketing & Sales Assistant

Company: Customer Sales Representative

Location: Houston, TX

Posted Jul 11, 2025

Reliable vehicle and valid driver’s license (local travel is required). This is a field-based retail sales position with scheduled in-office training and…

Data Analyst - Insurance

Company: WAHVE

Location: San Antonio, TX

Posted Jul 11, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

FT Multi Location Sales Associate

Company: Lovesac Company

Location: Dallas, TX

Posted Jul 11, 2025

Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work-related travel along with current…

Project Manager

Company: S.J. Louis Construction of Texas

Location: Mansfield, TX

Posted Jul 11, 2025

Valid driver's license with satisfactory driving record. Communicate regularly and consistently with customers, engineers, sub-contractors and construction team…

Pharmacist

Company: Confidential

Location: Austin, TX

Posted Jul 11, 2025

Provide education to IDS staff, residents, and students, and ensure all licensing and protocol training stays current.

CSR - Customer Service Representative

Company: BrandNest

Location: Austin, TX

Posted Jul 11, 2025

_At __*Brandnest*__, we innovate marketing strategies, enhance customer experiences, and manage businesses efficiently, all while providing exceptional online…

Electrical Estimator - Commercial

Company: Convextech IT Inc

Location: Dallas, TX

Posted Jul 11, 2025

Technical understanding of electrical construction. Electrical Estimators are responsible for analyzing and calculating the electrical cost for potential.

Data Analyst - Insurance

Company: WAHVE

Location: Houston, TX

Posted Jul 11, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

Journeyman Electrician

Company: DAUSIN ELECTRIC

Location: San Antonio, TX

Posted Jul 11, 2025

This role involves managing daily service calls and supporting larger constructional installation projects. Use diagnostic tools like voltmeters and ohmmeters…

Armed Security Officer- Vehicle Surveillance

Company: GardaWorld Security Services U.S.

Location: Dallas, TX

Posted Jul 11, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

Customer Service Representative I

Company: IBC Bank

Location: San Antonio, TX

Posted Jul 11, 2025

Answer/handle incoming external customer calls regarding account activity , solve debit card issues and general banking issues including basic online support.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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