Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Revenue Accounting Manager

Company: Engtal

Location: Austin, TX

Posted Jul 10, 2025

Bachelor’s in Accounting, Finance, or related field; CPA required. Experience in high-growth or high-volume environments a plus.

Associate, Domestic Sales Support

Company: CBBC OpCo, LLC

Location: Houston, TX

Posted Jul 11, 2025

Essential duties and Responsibilities: The role will be exposed and impact the complete supply chain process with our customers: • Improves customer service…

Food and Beverage Brand Associate

Company: YETI

Location: Austin, TX

Posted Jul 11, 2025

Bachelor's degree in business, marketing, or a related field. The Food & Beverage Brand Associate will report to Sr Manager, Product Category Marketing in…

Welder 3

Company: Tepa

Location: San Antonio, TX

Posted Jul 11, 2025

Must have a valid driver’s license. In addition to welding, the successful candidate must be able to perform or assist in tasks related to welding such as fit‐…

Executive Chef

Company: Drake's Houston

Location: Houston, TX

Posted Jul 10, 2025

Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions.

Laborer - Med Center Area

Company: Hoar

Location: Houston, TX

Posted Jul 11, 2025

Operate hand or power tools such as air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and measuring equipment or other as required.

General Accountant

Company: Marriott International, Inc

Location: San Antonio, TX

Posted Jul 11, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Representative, Customer Service I

Company: Mclane Company, Inc.

Location: Houston, TX

Posted Jul 10, 2025

Maintain regular communication with decision makers within customer organizations. Ability to type 45 wpm and perform 10-key by touch.

Sr. Accountant

Company: Robert Half

Location: Houston, TX

Posted Jul 10, 2025

Handle monthly cash reconciliations and process wire transfers through banking systems. We offer contract, temporary and permanent placement solutions for…

SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 10, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

Security Officer Fire Watch

Company: Avail Security Group

Location: San Antonio, TX

Posted Jul 10, 2025

Just have valid DL and Security Experience. Responding to incidents on property. Locking and unlocking gates at opening and closing.

Carpenter - Med Center Area

Company: Hoar

Location: Houston, TX

Posted Jul 11, 2025

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and field environment; to walk, stand, and sit for…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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