Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Call Center Representative

Company: SkyOne Federal Credit Union

Location: Lewisville, TX

Posted Jul 07, 2025

Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly.

Associate Graphic Designer

Company: Four Hands

Location: Austin, TX

Posted Jul 07, 2025

This role will focus on creating visual assets that communicate the Four Hands story across multiple platforms, including email, social media, and web design.

Sr Cybersecurity Analyst - Governance & Oversight

Company: GM Financial

Location: Irving, TX

Posted Jul 07, 2025

Continuously improve skills and knowledge and pursue additional training or certifications to advance in the field.

Pipefitter Welder

Company: Scg Mechanical Lp

Location: Round Rock, TX

Posted Jul 07, 2025

Understand installation of piping systems according to the contract drawings, shop drawings, and details. Assemble and install hangers, pipes, and fittings…

Marketing Director, Long Term Care Telehealth Business Development

Company: LTHC Solutions, LLC

Location: Dallas-Fort Worth, TX

Posted Jul 07, 2025

Develop and execute strategic marketing campaigns to engage facility owners, operators, and decision-makers. Generate qualified leads and support the sales team…

Oxi Fresh Carpet Cleaning: Customer Service & Sales Technician (1 yr carpet exp req)

Company: Lillie Mabel Co.

Location: Houston, TX

Posted Jul 07, 2025

Build professional relationships and educate customers on the benefits of Oxi Fresh. Maintain a high customer service rating. Valid Driver's License (required).

Car Sales Associate

Company: Midpoint Auto Group BHPH

Location: Carrollton, TX

Posted Jul 07, 2025

*Engage with walk-in customers and inbound leads*—no cold calls required. *Work closely with the finance and collections team* to ensure smooth transactions.

Warehouse Janitorial Associate

Company: Kellermeyer

Location: Lewisville, TX

Posted Jul 07, 2025

Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe…

Business Analyst Associate - February 2026

Company: Capital One - Campus

Location: Plano, TX

Posted Jul 07, 2025

Be a key decision maker and business owner, driving recommendations, implementing solutions and realizing your impact, all while collaborating with senior…

Mobile App Development Manager

Company: Apptricity Corporation

Location: Irving, TX

Posted Jul 07, 2025

This position will be involved with technology solutions that support Apptricity’s mission of providing state-of-the-art global asset management, inventory…

Filling Technician (2:00PM - 10:30PM CST)

Company: AnewHealth

Location: Lewisville, TX

Posted Jul 07, 2025

Prior pharmacy technician experience, preferred. Certified with the Pharmacy Technician Certification Board and registered with the Texas Board of Pharmacy,…

Project Structural Welder B

Company: Solar Turbines

Location: Channelview, TX

Posted Jul 07, 2025

One (1) to three (3) years of FCAW welding experience with structural steel components. Perform Manual finish welding operations on carbon and stainless steel…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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