Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Marketing Coordinator

Company: Positive Athlete

Location: Dallas, TX

Posted Jul 07, 2025

Four-Year college degree in Marketing, Communications or some other related field. Collaborate with internal teams to develop and execute growth strategies.

Industrial Laborer

Company: HireVelocity

Location: San Antonio, TX

Posted Jul 07, 2025

Knowledge of confined space entry, cleaning sewer lines, and construction safety. Sick pay according to state laws. Exposure to chemicals and other hazards.

Apprentice Electrician

Company: Joint Electrical Contractor LLC.

Location: San Antonio, TX

Posted Jul 07, 2025

A valid driver's license may be required for travel between job sites. The Apprentice Electrician will assist in various electrical tasks, contributing to both…

Extrusion/Injection Molding Technician

Company: FPC of Houston

Location: Houston, TX

Posted Jul 07, 2025

Ability to read and interpret technical drawings and specifications. Strong mechanical aptitude and troubleshooting skills.

Senior Graphic Designer

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 07, 2025

May work around electrical and mechanical hazards. Paid holiday time off each year; state legislature determines the number of holidays.

Machine Operator (Responder 4)

Company: Reynolds Consumer Products

Location: Carrollton, TX

Posted Jul 07, 2025

As a Machine Operator Responder, you will be responsible for troubleshooting and maintaining continuously running manufacturing lines.

Project Manager - Underground Utilities (Water and Sewer)

Company: Nerie Construction

Location: San Antonio, TX

Posted Jul 07, 2025

Valid driver’s license; ability to travel to project sites as needed. Work closely with clients, engineers, inspectors, subcontractors, and field crews.

Security Officer - Level 4 Personal Protection Officers (PPO)

Company: Clover Phoenix Security and Consulting LLC

Location: San Antonio, TX

Posted Jul 07, 2025

Prior experience in executive protection, VIP detail, or high-profile security. Coordinate with client handlers, drivers, and support staff.

Customer Service Representative - CSR/ESO

Company: City Credit Union

Location: Dallas, TX

Posted Jul 07, 2025

Responsibilities include: (1) Taking live calls/chats to respond to member’s needs and concerns; (2) Process transactions on debit/credit, withdrawals,…

Senior Marketing Manager - USA SHADE & VPS

Company: PlayPower

Location: Irving, TX

Posted Jul 07, 2025

Develop and own the annual marketing strategy and budget for USA SHADE and VPS. Bachelor’s degree in Marketing, Business, Communications, or related field (MBA…

Carpenter

Company: Granite Construction Inc

Location: Houston, TX

Posted Jul 07, 2025

Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter’s handtools and power tools, and conforming…

Custodian

Company: GALLOP

Location: Houston, TX

Posted Jul 07, 2025

Maintain cleanliness in restrooms, break rooms, and common areas, replenishing supplies as needed. The ideal Janitor will be responsible for maintaining…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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