Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Join Our Elite CNC Machinist Team – APPLICANTS REQUIRED TO SET UP AND OPERATE ALL MACHINES

Company: Paradigm Manufacturing

Location: Hutto, TX

Posted Jul 03, 2025

Ability to read and effectively use basic tools such as calipers and micrometers. Able to read and understand blueprints and schematics.

Senior Business Analyst

Company: Ursus, Inc.

Location: Dallas, TX

Posted Jul 03, 2025

They will develop business requirements into technical stories and seek out areas for operational improvements. Experience with data analysis preferred.

Building Attendant II

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 03, 2025

Clean hallways, lounges, stairwells and landings, trash collection areas, computer labs, exercise rooms, lobbies, offices, kitchens, meeting rooms, laundry…

Service Team Laborer

Company: Discount Fence USA

Location: Austin, TX

Posted Jul 03, 2025

As a Service Team Laborer, you’ll support daily service tasks, including setup, cleanup, equipment operation, and general maintenance duties to ensure smooth…

Graphic Designer

Company: ITC Cutting Edge

Location: Dallas, TX

Posted Jul 03, 2025

We do everything from business cards, promotional items, digital design, animated ribbons, packaging design and everything in between.

Member Experience Sales Associate - Highland Village

Company: Orangetheory Fitness

Location: Houston, TX

Posted Jul 03, 2025

Cultivating genuine, experience-focused connections with members and guests, including but not limited to-answering questions, resolving concerns, and ongoing…

Carpenter

Company: JE Dunn

Location: Austin, TX

Posted Jul 03, 2025

Knowledge of all carpentry hand tools, use and own all required hand tools and pouches. Working knowledge of all concrete tools and carpentry hand tools.

Customer Service & Sale Representative

Company: Customer Sales Representative

Location: Houston, TX

Posted Jul 03, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Housing Welder

Company: Morrison Products Inc.

Location: Mesquite, TX

Posted Jul 03, 2025

Exercise proper care in the use of tools, equipment and materials. Set-up and operate and maintain housing welders to perform welding operations in the…

Flex & Part-time Security Officers Licensed Unarmed $16-$18/hr All Shifts Available! (Austin)

Company: North America Security & Select Services

Location: Austin, TX

Posted Jul 03, 2025

Security officers with a valid and active driver’s license may be asked to operate company vehicles at various locations as part of their scope of work.

Member Experience Sales Associate - San Felipe

Company: Orangetheory Fitness

Location: Houston, TX

Posted Jul 03, 2025

Cultivating genuine, experience-focused connections with members and guests, including but not limited to-answering questions, resolving concerns, and ongoing…

Sushi Chef

Company: Sushi Zushi

Location: San Antonio, TX

Posted Jul 03, 2025

Greets, interacts, communicates, and engages guests on a regular basis including taking orders, handling complaints, and educating customers regarding products…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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