Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

State-Certified Math & English Teacher at Best Brains | Part-time | Evenings & Weekend

Company: Best Brains

Location: Austin, TX

Posted Jul 03, 2025

State board certification or experience in teaching (active and valid). Choose your own hours from the above schedule to fit your availability.

Senior Public Safety Officer

Company: MD Anderson

Location: Houston, TX

Posted Jul 03, 2025

Valid Class A, B or C Texas driver's license. Responds to calls for service and provides requested services in a timely manner and in accordance with policies…

Data Analyst- Travel Demand Modeler

Company: Houston-Galveston Area Council

Location: Houston, TX

Posted Jul 02, 2025

Ü Bachelor’s degree in Civil Engineering, Urban Planning, or a related field. Develop and manage multilayer travel demand/transportation models, including…

Enterprise AI Architect

Company: MD Anderson

Location: Houston, TX

Posted Jul 03, 2025

We are building a dynamic team of machine learning engineers and data scientists that can help us consistently and responsibly accelerate the impact of AI…

Laborer Fuels

Company: Chenega Corporation

Location: San Antonio, TX

Posted Jul 03, 2025

Maintenance of construction tools and equipment. Operation of typical construction site tools and equipment. Ability to complete Confined space entry training.

Commercial Licensed Journeyman Electrician

Company: Freedom Solar Power

Location: Austin, TX

Posted Jul 03, 2025

Ability to make field changes and communicate with Project Manager and Construction Manager. Ability to read and understand blueprints, wiring schematics, and…

AI Engineer

Company: International Trip Planning Services

Location: Houston, TX

Posted Jul 02, 2025

Study/review state-of-the art tools, algorithms, and frameworks to propose options for keeping the technology cutting edge.

Operations Technology Solutions Architect-Specialist Master

Company: Deloitte

Location: San Antonio, TX

Posted Jul 03, 2025

A bachelor's or master's degree in computer science, Electrical Engineering, Data Science, or a related field, or equivalent experience.

Centralized Servicing Team Lead - San Antonio, TX

Company: 1st Franklin Financial Corp

Location: San Antonio, TX

Posted Jul 02, 2025

Must possess a valid drivers' license and the ability to operate an automobile. This position leads by example to handle daily servicing tasks while also…

Operations Business Analyst

Company: Labatt Food Service

Location: San Antonio, TX

Posted Jul 02, 2025

§ Performing extensive analysis to determine operational inefficiencies and solutions. § Recognizing logistic and strategic opportunities for process…

Program Data Analyst - Mid-Career - Hybrid Telework

Company: Lockheed Martin

Location: Houston, TX

Posted Jul 02, 2025

Bachelors degree from an accredited college in Engineering, Computer Science, or equivalent technical degree, or equivalent experience/combined education, with…

Edge Architect - Specialist Master

Company: Deloitte

Location: San Antonio, TX

Posted Jul 03, 2025

Our Hybrid Cloud Infrastructure/Connected Edge team delivers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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