Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Licensed Plumber

Company: Team Enoch

Location: Houston, TX

Posted Jul 02, 2025

Prepared - able to supply own hand tools and properly use other equipment provided. The primary responsibility for this position is to independently run service…

Senior Data Scientist

Company: Roku

Location: Austin, TX

Posted Jul 02, 2025

Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests.

CNC Machinist Programmer (Panama City,Florida)

Company: Performance Personnel Services, LLC

Location: Austin, TX

Posted Jul 02, 2025

Provides leadership direction of design and process development, production, operations, engineering, test and Quality Assurance functions.

Charge Nurse (10p-6a)

Company: Cedar Pointe Health and Wellness Center

Location: Cedar Park, TX

Posted Jul 02, 2025

Must be a licensed *RN or LVN*. This position is perfect for any *Nurse* that wants to advance and make a real contribution, rather than simply collecting a…

Licensed Plumber

Company: Team Enoch

Location: San Antonio, TX

Posted Jul 02, 2025

Prepared - able to supply own hand tools and properly use other equipment provided. The primary responsibility for this position is to independently run service…

Housekeeper (I or II)

Company: St. Mary's University

Location: San Antonio, TX

Posted Jul 02, 2025

Work outside and inside, on slippery or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures, inclement weather, insects, dust, toxic…

Marketing/ Brand Ambassador

Company: ADA Business Solutions

Location: Round Rock, TX

Posted Jul 02, 2025

Represent nonprofit organizations at scheduled community and retail events. Comfortable working both indoors and outdoors. Must be 18 years or older.

Brand Ambassador

Company: ADA Business Solutions

Location: San Antonio, TX

Posted Jul 02, 2025

Represent nonprofit organizations at scheduled community and retail events. Comfortable working both indoors and outdoors. Must be 18 years or older.

Proslat Technician (Finish Carpentry Required)

Company: Lifetime Coatings & Proslat Garage Store

Location: Richardson, TX

Posted Jul 02, 2025

Valid driver’s license and can pull a trailer when needed. Reading install plans and making field adjustments as needed. Based on experience and install speed.

Customer Service Representative - Field Services

Company: Invitation Homes

Location: Dallas, TX

Posted Jul 02, 2025

401k with matching company contributions. 401(k) with company matching contributions. Effective customer service and conflict resolution skills.

Project Manager - FT - Corporate Finance (Hybrid)

Company: Houston Methodist

Location: Houston, TX

Posted Jul 02, 2025

This position routinely develops, coordinates and completes projects from design implementation to measurement and maintenance of desired outcomes in…

Graphic Design/Production Artist

Company: Brown Distributing Company, LTD

Location: Austin, TX

Posted Jul 02, 2025

Solid knowledge of design software, such as Adobe Photoshop, Illustrator, and Corel Draw. Keep up to date with technology, including software and the design…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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