Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Launch Project Manager

Company: Calculated Hire

Location: Austin, TX

Posted Jul 02, 2025

Plans, estimates, organizes and leads implementation of enterprise level, cross-functional projects in coordination with eCommerce Team Members and Leadership.

Lead Generation

Company: Apptricity Corporation

Location: Irving, TX

Posted Jul 02, 2025

Segment audiences based on behaviors, including past email engagement, website interaction, event attendance, and develop strategies to nurture prospects into…

ERP Systems Accountant

Company: Plains

Location: Houston, TX

Posted Jul 02, 2025

Experience with application training tools and/or automated testing tools a plus. Oracle report design and testing. Systems aptitude and process orientation.

SDE, MLA hardware/software co-design, Annapurna Labs Machine Learning Acceleration

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Jul 02, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Lead Commercial HVAC Refrigeration Start-Up & Controls Foreman

Company: Wood Air Conditioning

Location: Dallas, TX

Posted Jul 02, 2025

A valid driver’s license and strong organizational skills. Ability to read blueprints (refrigeration, electrical, plumbing).

HVAC Refrigeration Service Technician / Installer

Company: Wood Air Conditioning

Location: Dallas, TX

Posted Jul 02, 2025

Valid driver’s license & good driving record preferred. Can read and follow blueprints and technical drawings. EMS programming & start-up experience a plus.

AI Manufacturing Engineering Lead, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Jul 02, 2025

Hands on design with enterprise hardware design, sled level design and rack level designs. Today this includes: Graviton, driving innovation for general purpose…

Plumber

Company: United States Home Services

Location: Houston, TX

Posted Jul 02, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Financial Analyst

Company: Adecco

Location: Austin, TX

Posted Jul 02, 2025

Proficient in using MS Excel for reporting and data analysis. Develop and maintain global vendor master metrics by region.

Janitor

Company: ABC Swimming Pool Service LLC

Location: San Antonio, TX

Posted Jul 02, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in various facilities, ensuring a safe and welcoming environment for all occupants…

Client Service Representative

Company: Changing Tides Solution

Location: Austin, TX

Posted Jul 02, 2025

Respond to client inquiries in a timely and courteous manner. You’ll assist clients with inquiries, resolve issues, and provide guidance about our products or…

Commercial Journeyman Plumber

Company: InnoVen Services

Location: Plano, TX

Posted Jul 02, 2025

Cut, assemble, and install pipes, and tubes with attention to existing infrastructure (e.g., electrical wiring). Install and maintain water supply systems.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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