Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Flatbed Truck Driver - Long Haul Over the Road

Company: Samuel, Son & Co.

Location: Houston, TX

Posted Jun 27, 2025

Disqualifying violations may include but are not limited to: driving under the influence (DUI), reckless driving, license suspension for traffic-related…

Skilled Nursing Facility Registered Nurse (RN) - $1,500 SIGN ON BONUS

Company: Marbridge Foundation

Location: Manchaca, TX

Posted Jun 27, 2025

Completion of training and competency program approved by the State of Texas and holds a current RN license from the State of Texas. Job Types: Full-time, PRN.

Commercial Electrician

Company: Queue Labor

Location: San Antonio, TX

Posted Jun 27, 2025

Ideal candidates will have *at least 5 years of commercial electrical experience*, a *valid TDLR license*, and current *OSHA 10 certification*.

DPS - IOD - Custodian, HQ - 8005

Company: TEXAS DEPARTMENT OF PUBLIC SAFETY

Location: Austin, TX

Posted Jun 27, 2025

Licensure and/or Certification – Must possess a valid driver license from state of residence. May be required to clean and sanitize dormitory rooms;…

Plumber

Company: Queue Labor

Location: Austin, TX

Posted Jun 27, 2025

Valid plumbing license or certification is preferred but not mandatory. This role involves working on various construction sites, performing installation,…

Blow Mold Operator Lead - 2nd Shift

Company: KIK Consumer Products

Location: Houston, TX

Posted Jun 27, 2025

We are known by our portfolio of over 40 brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural…

Customer Experience Manager

Company: Scott & Associates, PC

Location: Carrollton, TX

Posted Jun 27, 2025

Manage and evolve the call center’s quality assurance program, including the review and scoring of recorded calls to ensure adherence to regulatory, client, and…

PKI Project Manager

Company: OSI VISION LLC

Location: San Antonio, TX

Posted Jun 27, 2025

Issue Resolution: Coordinate with external organizations to resolve PKI-related issues, answer questions, and provide technical expertise to maintain system…

Treasury Analyst

Company: TERREPOWER (formerly BBB industries)

Location: Dallas, TX

Posted Jun 27, 2025

Manage and report daily cash positions and cash flow forecasting to maximize cash to minimize borrowing costs.

Commercial Roofing Service Coordinator

Company: Range Roofing

Location: Lewisville, TX

Posted Jun 27, 2025

Valid driver’s license with an insurable record. *Familiarity with Permitting & Regulatory Processes:* Experience navigating local, state, and federal…

Flatbed Truck Driver - Long Haul Over the Road

Company: Samuel, Son & Co.

Location: Irving, TX

Posted Jun 27, 2025

Disqualifying violations may include but are not limited to: driving under the influence (DUI), reckless driving, license suspension for traffic-related…

Director of Cost Accounting

Company: TERREPOWER (formerly BBB industries)

Location: Dallas, TX

Posted Jun 27, 2025

The Director will lead cost analysis, standard costing, inventory valuation, and financial reporting processes, while driving improvements in systems, controls,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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