Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Software Engineer - 3D

Company: General Motors

Location: Austin, TX

Posted Jun 27, 2025

Leverage your technical leadership to ensure we adhere to engineering best practices and evangelize opportunities to improve engineering productivity and…

HVAC Service Technician

Company: ABC Home & Commercial Services

Location: Austin, TX

Posted Jun 27, 2025

Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. 401(k) with company matching.

CDL-A Owner Operator

Company: Oakley Trucking

Location: Austin, TX

Posted Jun 27, 2025

A tractor older than 5 years must be approved. This includes a $0.15 (loaded mile only) extra pay based on weight hauled. PASS THE TEST DRIVE WITH THE BEST.

Field Marketing Manager

Company: Expo Home Improvement

Location: San Antonio, TX

Posted Jun 27, 2025

Frequent driving and travel between locations required; must maintain a valid driver’s license and reliable transportation. 401(k) with company match.

Journeyman Plumber

Company: Queue Labor

Location: Houston, TX

Posted Jun 27, 2025

Conduct field service calls to troubleshoot plumbing issues and provide timely solutions. Valid commercial driving license preferred for transportation of…

Central Market Sous Chef - San Antonio

Company: Central Market

Location: San Antonio, TX

Posted Jun 27, 2025

Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but…

Electrical Install Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Houston, TX

Posted Jun 27, 2025

At least 5 years of experience in the electrical field (preferred). Generator Maintenance and Repair: At least 2-3 years of hands-on experience in generator…

CSR - Customer Service Lead

Company: Southend Pharmacy

Location: Houston, TX

Posted Jun 27, 2025

Must hold a current and valid Certified Pharmacy Technician (CPhT) license, issued by the Pharmacy Technician Certification Board (PTCB) or National…

Business Development Manager – Merchant Payments/ Digital Sales

Company: Thales

Location: Austin, TX

Posted Jun 27, 2025

At least 5 years of the Merchant Payment ecosystem and associated technologies experience, including technical knowledge of payment solutions and services…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted Jun 27, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Executive Chef 2

Company: Sodexo

Location: Houston, TX

Posted Jun 27, 2025

We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.

Bilingual Patient Support Representative

Company: Resource Corporation of America

Location: Houston, TX

Posted Jun 27, 2025

Able to follow all HIPAA, state and federal guidelines. Discounts on hotels, vacations, car rentals. Building relationships and providing excellent customer…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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