Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

PALLET REMAN PIECE RATE

Company: 48forty Solutions

Location: Dallas, TX

Posted Oct 08, 2025

Demonstrated experience safely operating air-driven, electric, pneumatic, and manual woodworking tools. Previous experience in welding, lumbering, construction,…

Construction Laborer

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Oct 07, 2025

Maintain clean and organized work areas and tools. Dig, level, and spread dirt or gravel using hand tools. Support various construction tasks and phases.

RN, Registered Nurse - ECC Emergency Care

Company: Christus Health

Location: San Antonio, TX

Posted Oct 07, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Industrial Projects - Project Manager

Company: DHL

Location: Houston, TX

Posted Oct 07, 2025

Liaise with client on a scheduled basis to review service provision and develop business opportunities. Successful implementation of new and additional business…

Marketing Manager, SEO- 25010520

Company: MoneyGram

Location: Dallas, TX

Posted Oct 08, 2025

Collaborate with product, engineering, design, and marketing teams to align SEO/ASO initiatives with business goals. Life, Disability, and other benefits.

Unarmed Security Officer - 2nd shift

Company: Prosegur

Location: Coppell, TX

Posted Oct 07, 2025

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. At least 18 years of age.

United Fleet Customer Care Rep

Company: United Fleet Management

Location: Austin, TX

Posted Oct 07, 2025

Make additional follow-up phone calls/ emails to potential leads. Facilitate motor vehicle checks to ensure driver eligibility and compliance.

Security Concierge Officer - Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Oct 07, 2025

Familiar with placing calls on hold and transferring calls. We are a certified security guard trainer and train our hires free of charge to help you obtain your…

Sr. Data Analyst

Company: Argo Group

Location: San Antonio, TX

Posted Oct 08, 2025

Reviews, documents, and categorizes current or as-is state of the business process or function including creating flow charts and process models, and develop…

Pharmacist PRN (Inpatient)

Company: Baylor Scott & White Health

Location: Plano, TX

Posted Oct 08, 2025

Assesses prescribers medication orders with respect to the overall patient therapy to evaluate: known allergies; rational therapy/contraindications; reasonable…

Blockchain Business Analyst

Company: Infosys

Location: Dallas, TX

Posted Oct 08, 2025

This role is ideal for someone who can bridge the gap between business needs and technical implementation, working closely with stakeholders across engineering,…

Class C Box Truck Driver

Company: Transportation Concepts, Inc. (TCI)

Location: Austin, TX

Posted Oct 07, 2025

Valid Class C driver’s license. 6+ months of delivery driving experience in the last year. Safely operate a Class C box truck on a local route.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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