Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

JOB FAIR FOR COMISSIONED OFFICERS WITH A CURRENT COMMISSION CARD IN HAND

Company: S.E.A.L. SECURITY SOLUTIONS, LLC

Location: Houston, TX

Posted Oct 07, 2025

Weekly pay, guaranteed overtime and a very generous signing bonus. Expected hours: 40 – 80 per week.

Preschool Teacher (Medical Center)

Company: Country Home Learning Center

Location: San Antonio, TX

Posted Oct 07, 2025

Child development knowledge and experience to support children's advancement in the following areas: sensory play, gross and fine motor skills, language…

Java Full Stack Developer

Company: Apptricity Corporation

Location: Irving, TX

Posted Oct 07, 2025

HTML5, CSS3, Angular12 or equivalent front-end framework. Ground floor opportunity with a transformational, high growth IoT organization which develops, deploys…

Plumbing Service Technician

Company: C W Service Pros

Location: Lewisville, TX

Posted Oct 07, 2025

Valid driver's license and clean driving record. Active Texas plumbing license (Tradesman, Journeyman, or higher). On-target earnings (OTE): $80,000–$120,000+.

Software Developer C# - ETRM system

Company: Talan

Location: Houston, TX

Posted Oct 07, 2025

Degree in Computer Science, Engineering, or related field; fluent in English (French is a plus). Provide technical support and assist with issue investigation…

Controller

Company: Acara

Location: San Antonio, TX

Posted Oct 07, 2025

*Hearing: *Ability to answer/route telephone calls, and understand what clients and co-workers are saying in normal conversation.

Exterior Home and Commercial Lighting Installer

Company: Astoria Lighting Co - Austin

Location: Austin, TX

Posted Oct 07, 2025

*You must have* *your own tools* (drills, ladders, metal snips, basic hand tools). Solar and gutter installers, roofers, framers, or other trades* that are…

Senior Application Developer (Mobile React)

Company: Brinks Home

Location: Dallas, TX

Posted Oct 07, 2025

Familiarity with modern front-end build pipelines and tools. Design and develop mobile applications using React Native.

SWAT Project Manager

Company: Rain for Rent

Location: Arlington, TX

Posted Oct 07, 2025

Specific knowledge of pump hydraulics, construction project management, and bypass pumping design. To facilitate successful implementation and completion of…

HVAC Service Technician

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted Oct 07, 2025

A safe driver with a valid license and clean record. Career Development – 90% of field employees receive weekly training; 25% are promoted from within.

Marketing Manager

Company: Senox Corporation

Location: Austin, TX

Posted Oct 07, 2025

Bachelor's degree in Marketing, Business, Communications, or a related field. Strong understanding of digital marketing platforms, tools, and strategies.

Machine Operator Trainee - Coil Coating

Company: Rainstamp Manufacturing

Location: Mesquite, TX

Posted Oct 07, 2025

Handle petty cash as needed. Work directly under an Operator in the Entry, Coating, or Payoff areas. Assist with the operation of the machinery.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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