Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Webber - Loader Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Jun 17, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Webber - Dozer Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Jun 17, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Senior Accountant

Company: Bob Moore Construction, Inc.

Location: Grapevine, TX

Posted Jun 17, 2025

Ensure strict compliance with local, state, and federal financial and tax regulations. Assist in evaluating and implementing new financial systems and reporting…

Journeyman Electrician

Company: A.D. Susman & Associates Inc.

Location: San Antonio, TX

Posted Jun 17, 2025

Responds promptly to service calls, accurately diagnoses electrical problems, and performs repairs, upgrades, and new installations while strictly adhering to…

Centralized Servicing Specialist - San Antonio, TX

Company: 1st Franklin Financial Corp

Location: San Antonio, TX

Posted Jun 17, 2025

Must possess a valid drivers' license and the ability to operate an automobile. Receive inbound calls and assist customers with resolving account issues related…

Senior Accountant

Company: HireNexus

Location: Irving, TX

Posted Jun 17, 2025

Experience supporting field operations and working in distributed, multi-location environments. Lead balance sheet reconciliations and enhance the month-end…

Lead Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jun 17, 2025

Current Pharmacy and Pharmacy Preceptor licensure, or eligibility for licensure, in the state of Texas is required.

Project Manager- Construction

Company: HEI Civil

Location: Austin, TX

Posted Jun 17, 2025

Knowledge of field concepts, practices, and procedures. Manage cost/change control, including change order review, negotiation and recommendations, delay…

Commercial Insurance Client Service Manager

Company: Higginbotham

Location: Houston, TX

Posted Jun 17, 2025

Active Property and Casualty license required (company will help candidate obtain licensure if needed). Repeated use of hearing and speech to communicate on…

Webber - Excavator Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Jun 17, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Laborer

Company: HEI Civil

Location: Austin, TX

Posted Jun 17, 2025

We are seeking a highly motivated *Construction Laborer* who performs tasks involving physical labor at underground utility construction projects, operating a…

Property Manager / Stafford Run

Company: Michael Stevens Interest

Location: Stafford, TX

Posted Jun 17, 2025

Need strong collection ability and understanding of budget control, revenue enhancement and resident retention, good attitude, marketing skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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