Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial Carpenter

Company: Midwest Drywall Co Inc

Location: Austin, TX

Posted Jun 17, 2025

Proficiency in using various hand and power tools related to drywall installation and finishing. Reading Blueprints: Interpret and work from blueprints and…

Residential Electrician

Company: HomePro

Location: Carrollton, TX

Posted Jun 17, 2025

Installation, maintenance, and troubleshooting of electrical systems and components in residential areas. Familiarity with electrical systems and components.

Registered Nurse (RN) PRN 2 (Days) - Infusion Center

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Jun 17, 2025

At Houston Methodist, the Registered Nurse (RN) PRN position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage…

Project Manager - K-12 Construction (HTX)

Company: Michael Page

Location: Houston, TX

Posted Jun 17, 2025

Demonstrated ability to manage complex project schedules, budgets, and resources to ensure on-time, within-budget project delivery.

Executive Chef - The Orangery

Company: APICII Hospitality

Location: Dallas, TX

Posted Jun 16, 2025

Taste and evaluate dishes before they are served to guests, adjusting as needed. Interact with guests, gather feedback on menu items, and adjust as needed to…

2nd Shift Environmental Services EVS Worker Lead - Grapevine

Company: Aramark

Location: Grapevine, TX

Posted Jun 17, 2025

Complies with all OSHA regulations and other local, state, and federal government regulations. The people of Aramark proudly serve millions of guests every day…

Senior Graphic Designer

Company: Houston Texans

Location: Houston, TX

Posted Jun 17, 2025

Bachelor’s degree from a four-year accredited college or university with a concentration in graphic design, marketing or related field preferred.

Senior Staff Accountant

Company: Hoxton Circle

Location: Irving, TX

Posted Jun 17, 2025

Bachelor’s degree in Accounting, Finance, or related field. Participate in special projects including system enhancements and technical accounting research.

Extrusion Machine Operator - 2nd Shift (2:45M-11:00PM) - $23.00/hr. plus $1.00/hr. Shift Differential

Company: Atkore

Location: Dallas, TX

Posted Jun 17, 2025

Any leave required under federal, state, or local law. Extrusion experience in a plastics manufacturing environment (required).

HVAC Maintenance Technician

Company: Clear Integrity Group LLC

Location: San Antonio, TX

Posted Jun 17, 2025

Possess and transport own tools and materials needed for job. Identify and complete repairs as needed in the areas of structural, electrical, plumbing, and…

Senior Manager, Software Engineering, Back End

Company: Capital One

Location: Plano, TX

Posted Jun 17, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

URGENTLY HIRING - Licensed Electrician (Residential Wireman/Journeyman) HIRING

Company: DC Electric, inc

Location: Austin, TX

Posted Jun 17, 2025

Meeting with customers and listen to their electrical needs. Licensed Electrician with solid experience in residential electrical work, both in service work and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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