Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Service Technician III - HVAC

Company: Progress Residential

Location: Farmers Branch, TX

Posted Jun 12, 2025

Must possess valid driver’s license in the working state. Required equipment - Employee must have their own basic tools required to perform ongoing service in…

GenAI Python Systems Engineer –Senior Manager

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Jun 12, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

Senior Commercial HVAC Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jun 12, 2025

Coordination of subcontractors’ field installations. Must possess a valid unrestricted Driver's License and a reliable vehicle. 401k company match up to 5%.

Sales Associate

Company: Rally House

Location: Houston, TX

Posted Jun 12, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

QA Data Analyst

Company: Selerix

Location: Plano, TX

Posted Jun 12, 2025

Excellent written and verbal communication skills; able to explain data issues clearly to technical and non-technical stakeholders. 4 weeks paid time off (PTO).

Business Intelligence Analyst, Global Affairs

Company: Google

Location: Austin, TX

Posted Jun 12, 2025

Experience explaining technical analysis to stakeholders. Develop BI solutions such as building pipelines, dashboards, models, and tools to analyze and present…

Carpenter

Company: Stellar

Location: Houston, TX

Posted Jun 12, 2025

Able to provide truck and tools. Stellar Home Maintenance is interviewing experienced carpenters to provide repair & installation services for occupied rental…

BRC Benefit Specialist- Houston, TX

Company: USI Holdings Corporation

Location: Houston, TX

Posted Jun 12, 2025

Must hold or obtain a Life and Disability insurance license within 120 days of hire date. Track and document all calls and interactions in Call Center database.

HVAC Technician (Service Dept)

Company: Comfort-Air Engineering, Inc and Primo Plumbing, Inc

Location: San Antonio, TX

Posted Jun 12, 2025

Valid TX driver's license. Perform system diagnostics and propose solutions to customers while on-demand service calls.

Assistant HVAC Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jun 12, 2025

0–3 years of experience in project management role, or in the HVAC field. Help maintain communication between the office, field team, and our clients.

CULINARY CONSULTANT - CHARTWELLS HIGHER EDUCATION - REMOTE

Company: Chartwells HE

Location: Dallas, TX

Posted Jun 12, 2025

Culinary degree preferred; Bachelor's Degree in Food Services Technology/Management/or related field preferred but not required.

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Austin, TX

Posted Jun 12, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Company-Sponsored Life and AD&D Insurance.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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