Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Janitor

Company: City Wide Property Services Inc

Location: Austin, TX

Posted Oct 06, 2025

Able to handle extensive walking across properties and work outdoors year round in all weather conditions (rain, heat, cold, wind, etc.), with or without…

Structural Welder - We Pay for Travel

Company: Industrial Air Flow Dynamics, Inc.

Location: La Porte, TX

Posted Oct 06, 2025

Rental car provided (must have valid driver's license). You'll travel across the U.S. to power plant sites, welding stainless steel structural components using…

Staff Accountant

Company: Spark Energy, L.P.

Location: Houston, TX

Posted Oct 06, 2025

Reviews, codes, and verifies transactions and journal entries. Support Senior accountants with month-end closing procedures.

Structural Welder - We Pay for Travel

Company: Industrial Air Flow Dynamics, Inc.

Location: Spring, TX

Posted Oct 06, 2025

Rental car provided (must have valid driver's license). You'll travel across the U.S. to power plant sites, welding stainless steel structural components using…

Marketing Coordinator / Manager

Company: David Weekley Homes

Location: Houston, TX

Posted Oct 06, 2025

Note to Job Seekers: No telephone calls or walk-ins please. The ability to develop and implement marketing plans and budgets. 401k and discretionary 8% match.

Retail Associate, SEAS - Nike Round Rock

Company: NIKE

Location: Round Rock, TX

Posted Oct 06, 2025

Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.

RN, Registered Nurse - Surgery PreAdmit Screen - PRN

Company: Christus Health

Location: San Antonio, TX

Posted Oct 06, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. Westover Hills is a 154-bed hospital with state-of-the-art…

Carbon and Stainless-Steel Welders (Fluxcore) - Travel Position

Company: Industrial Air Flow Dynamics, Inc.

Location: Pasadena, TX

Posted Oct 06, 2025

Rental car provided (must have a valid driver's license). You'll travel across the U.S. to power plant sites, welding stainless steel structural components…

Vulnerability Analyst II

Company: Cook Systems

Location: Houston, TX

Posted Oct 06, 2025

Experience in developing reports for technical and executive audiences, using SIEM or reporting tools. Bachelor's degree or equivalent in Cybersecurity,…

Level III Security Officer

Company: Texas Safeguard Security Patrol

Location: San Antonio, TX

Posted Oct 06, 2025

Proven experience in security, law enforcement, military service, or a related field is preferred. The ideal candidate will be responsible for maintaining a…

Journeyman Electrician with TDLR License

Company: Deem LLC

Location: Hutchins, TX

Posted Oct 06, 2025

Must have a clean driving record and possession of valid driver’s license. Collaborate with other trades and supervisors to complete installations and service…

Graphic Designer

Company: University of Texas at Austin

Location: Austin, TX

Posted Oct 06, 2025

Bachelor’s Degree in graphic design or a design-related field. You’ll join: A team of five full-time staff members plus a talented group of student creatives…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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