Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Environmental Project Manager

Company: Ensolum, LLC

Location: Houston, TX

Posted Oct 06, 2025

Valid driver's license and safe driving record. Ensolum* offers comprehensive professional and field services to assess, prevent, and remediate environmental…

View Details Apply on SimplyHired

CDL A Dedicated Team Truck Drivers

Company: AJG Transport

Location: Dallas, TX

Posted Oct 06, 2025

Average annual earnings: $115,000+ per driver. Average annual earnings: $115,000+ per driver. OTR Options: 2, 3, or 4+ weeks out (based on driver preference).

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Unarmed Security Officer Immediate Start

Company: Security Reconnaissance Team

Location: San Antonio, TX

Posted Oct 07, 2025

Must have a current driver's license and a clean driving record. Must have a Level II Non-Commissioned (Unarmed) TX PSB security license in hand.

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Sous Chef - Eunice Restaurant

Company: BRG Hospitality Group

Location: Houston, TX

Posted Oct 06, 2025

Maintain flexibility with the menu to provide for guests’ special requests. Be able to accommodate guests with food allergies. Able to climb stairs and ladders.

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Registered Nurse Surgical ICU Nights 5K Bonus

Company: UT Southwestern

Location: Dallas, TX

Posted Oct 07, 2025

Currently licensed as a Registered Nurse (RN) by the Texas Board of Nursing or with a multistate license from Nurse Licensure Compact (NLC) state.

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Senior Data Scientist

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Oct 06, 2025

You will leverage advanced machine learning, statistical techniques, and analytical prowess to solve complex business challenges, collaborating closely with…

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Physician - Pediatric Adolescent Medicine

Company: Ascension

Location: Austin, Texas

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Financial Analyst

Company: Yoh, A Day & Zimmermann Company

Location: Austin, TX

Posted Oct 06, 2025

Create and develop test scenarios and test scripts related to vendor master processes and projects. The Global Vendor Master Project/Reporting Analyst will be…

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Registered Nurse - Transplant Cellular Therapy Clinic

Company: UT Southwestern

Location: Dallas, TX

Posted Oct 07, 2025

Current Texas (or BNE Compact State) nursing license and. Graduate of an approved/accredited nursing program either by a governmental authority, nursing board,…

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Carpenter Helper / Laborer

Company: Riata Deck and Fence

Location: Austin, TX

Posted Oct 07, 2025

Basic knowledge of tools, materials, and construction practices. Load, unload, and organize materials and tools. Keep the job site clean, safe, and efficient.

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Carpenter

Company: Riata Deck and Fence

Location: Austin, TX

Posted Oct 07, 2025

Knowledge of construction tools and best practices. Operate tools and equipment safely and effectively. Build and install decks, fences, pergolas, and other…

View Details Apply on SimplyHired

Java Fullstack Developer

Company: Infosys

Location: Plano, TX

Posted Oct 07, 2025

You will create detailed design artifacts like program specifications, test plans; and independently develop and review code and contribute to the go-live plan.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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