Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Social Media Manager

Company: Public Storage

Location: Plano, TX

Posted Jun 03, 2025

Presently, we seek a creative, strategic, and data-driven Manager of Social Media to develop and execute compelling social media strategies that grow brand…

Marketing Manager

Company: Sub-Zero Group, Inc.

Location: Houston, TX

Posted Jun 03, 2025

The Marketing Manager is responsible for driving Sub-Zero, Wolf and Cove sales through developing a yearly distributor marketing plan that includes advertising/…

Registered Nurse

Company: TotalCare

Location: Garland, TX

Posted Jun 03, 2025

Current RN license and licensed to work in the state of Texas. Enhances professional growth and development through participation in educational programs,…

CNC Mill Operator

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jun 03, 2025

Maintain machine tools in proper working condition. You will provide assistance, learn to manually operate various machines, in process inspections, and the…

Security Specialist - NREMT Preferred

Company: Gavin de Becker & Associates

Location: San Antonio, TX

Posted Jun 03, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

CNC Machinist Lathe

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jun 03, 2025

Proficient in reading and interpreting technical drawings and blueprints. Produce precision parts by interpreting blueprints, engineering drawings, and…

Pediatric RN's and LVN's

Company: Affinity Pediatric Home Healthcare

Location: San Antonio, TX

Posted Jun 03, 2025

Must have valid Texas Nursing License and current CPR. Compensation is dependent on experience and case staffed. _*We pay more for High Tech Cases (HT).*_.

Graphic Design Lead

Company: Stages

Location: Houston, TX

Posted Jun 03, 2025

Experience with website design or maintenance, or other publishing tools. Proven graphic design skills with 3-5 years of experience or Bachelor’s Degree in…

Saw Operator

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jun 03, 2025

A minimum of (1-2) years’ experience in a related field preferred. Overview: *The manual saw operator is responsible for operating and tending manual saws to…

Sr. Software Engineer - AI ML

Company: SHI International Corporation

Location: Austin, TX

Posted Jun 03, 2025

The Sr. Software Engineer - AI/ML will collaborate with cross-functional teams to design, implement, and maintain software solutions using diverse programming…

Sr. AI Automation Engineer

Company: SHI International Corporation

Location: Austin, TX

Posted Jun 03, 2025

The Sr. AI Automation Engineer will collaborate with cross-functional teams to design, implement, and maintain software solutions using diverse programming…

Welder

Company: Saronic Technologies

Location: Austin, TX

Posted Jun 03, 2025

Read and interpret blueprints, schematics, and technical drawings to determine welding requirements and procedures. Time Off: Generous PTO and Holidays.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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