Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Principal Backend Engineer

Company: AutoHDR

Location: Austin, TX

Posted Jun 03, 2025

Obsessive focus on engineering excellence and delivering world class output for users. Example: Built and scaled software for defect detection in a…

International Direct Ship Program Manager

Company: YETI

Location: Austin, TX

Posted Jun 03, 2025

Develop and implement strategies to improve program efficiency and effectiveness. Lead process implementation, document management and operational efficiency.

Over-Night Level 2 Security Officer

Company: Andy Frain Services

Location: Dallas, TX

Posted Jun 03, 2025

State Guard license is required. Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.

Senior Software Engineer

Company: Toyota

Location: Plano, TX

Posted Jun 03, 2025

Along with willingness to take an active role in their career trajectory; the Senior Software Engineer is tasked with working with product owners to understand…

Combo Welder Team Lead

Company: Motor Controls Inc

Location: Dallas, TX

Posted Jun 03, 2025

MCI is a 44-year-old industry leader in the design, manufacture, and assembly of electrical controls, electrical enclosures, irrigation pumps and controls,…

MIG/TIG Welder

Company: Accelera

Location: Mesquite, TX

Posted Jun 03, 2025

You will weld steel components, operate tools, and maintain equipment while adhering to quality and safety standards. 2+ years of MIG welding experience.

Total Station Technician

Company: S & K Plumbing of Fort Worth, Inc.

Location: Dallas-Fort Worth, TX

Posted Jun 03, 2025

Must have a valid drivers license and ability to travel may be required. A background in Building Construction, Plumbing/Mechanical, or a related field.

Systems Engineer, AI Applications Tooling

Company: Cloudflare

Location: Austin, TX

Posted Jun 03, 2025

From AI observability to code generation and autonomous agents, your work will help drive our developer platform AI capabilities forward.

Customer Service / Sales / Insurance

Company: Neri Insurance Agency dba Fiesta Auto Insurance

Location: Farmers Branch, TX

Posted Jun 03, 2025

PAID TRAINING: Get your insurance license in just 30 days! $200 SIGN-ON BONUS: Earn it upon receiving your insurance license within 30 days.

Staff Accountant II

Company: Xammax

Location: San Antonio, TX

Posted Jun 03, 2025

Proven experience in financial management, accounting, or a related field, at least 2 years. Bachelor’s degree in Accounting or Finance; CPA certification is…

Sales Support Coordinator

Company: Hank Chol State Farm Insurnace Agency

Location: Houston, TX

Posted Jun 03, 2025

The ideal candidate will be responsible for driving sales and promoting our products. Conduct sales transactions efficiently while maintaining accuracy in the…

RN/LVN

Company: Dallas Nephrology Associates

Location: Dallas, TX

Posted Jun 03, 2025

REQUIRED SCREENING QUESTION: The salary range for this position depends on your nursing license (RN or LVN). Registered nurse or LVN: 2 years (Required).

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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