Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Supervisor-Public Safety/Security-Full-time

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Jun 01, 2025

Five years of experience in a security, military or law enforcement related field, three years' which demonstrates progressive leadership responsibility.

Part-Time Teacher, Non-Certified (2025-2026 School Year)

Company: San Antonio Independent School District

Location: San Antonio, TX

Posted Jun 02, 2025

Keep informed of and comply with state, district, and campus policies for classroom teachers, including. Develop and implement lesson plans that fulfill the…

Client Experience Manager | Transaction & Listing Coordination

Company: Cain Realty Group - Keller Williams Realty

Location: Austin, TX

Posted May 31, 2025

We host a variety of events throughout the year that allow our agents and staff to invite their clients and sphere of influence, we have a client concierge…

Security Officer

Company: Methodist Health System

Location: Dallas, TX

Posted May 31, 2025

Texas Class C driver’s license and insurable prior to hire; Texas Private Security Board Level II certification required upon hiring; Texas Private Security…

Environmental Services Technician PRN

Company: University Health

Location: San Antonio, TX

Posted May 31, 2025

Maintains good interpersonal and guest relation skills. Carries out general housekeeping activities essential to keeping University Health facilities clean and…

Retail Sales Associate

Company: Robbins Brothers

Location: Dallas, TX

Posted May 31, 2025

Promptly answers telephone calls according to established company guidelines. Communicates promptly with guests through all avenues of communication: in-person,…

Customer Service Representative - State Farm Agent Team Member

Company: Alex Post - State Farm Agent

Location: San Antonio, TX

Posted Jun 02, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Mobile Application Engineer (Information Systems)

Company: San Antonio Water System

Location: San Antonio, TX

Posted May 31, 2025

This position is responsible for providing technical expertise and analytical guidance to architects, management and technical resources, collaborating closely…

Sous Chef

Company: White Lodging - Kimpton Santo San Antonio

Location: San Antonio, TX

Posted May 31, 2025

A passion for coaching, developing talent, and delivering exceptional guest experiences. Organize, oversee, and manage food prep operations, including creating…

Mobile Application Engineer (Information Systems)

Company: San Antonio Water System

Location: San Antonio, TX

Posted May 31, 2025

This position is responsible for providing technical expertise and analytical guidance to architects, management and technical resources, collaborating closely…

Janitor

Company: Champions Club Texas

Location: Dallas, TX

Posted Jun 01, 2025

This role ensures a safe, hygienic, and welcoming environment for both guests and staff by performing regular cleaning duties and adhering to health and safety…

Sous Chef

Company: SeaWorld San Antonio

Location: San Antonio, TX

Posted May 31, 2025

You will contribute to recipe management and menu/product design as well as train new staff to ensure consistency and quality control.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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