Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Tax Accountant - Work from Home - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: San Antonio, TX

Posted May 30, 2025

Experienced: You have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation…

HVAC Service Technician

Company: Air Tech of Houston

Location: Houston, TX

Posted May 31, 2025

HVAC degree or equivalent field experience with certification from a technical/trade school. Valid driver’s license with clean motor vehicle record.

Senior Electrical Project Manager

Company: Prism Electric Inc

Location: Dallas, TX

Posted May 31, 2025

The successful Sr. Project Manager is an individual with global experience in most or multiple aspects of the electrical construction industry including but not…

HVAC Install Technician

Company: Air Tech of Houston

Location: Houston, TX

Posted May 31, 2025

HVAC degree or equivalent field experience with certification from a technical/trade school. Valid driver’s license with clean motor vehicle record.

Security Officer IV

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted May 31, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Custodial Services Worker - Event - Daikin Park - Facility Services

Company: Aramark

Location: Houston, TX

Posted May 31, 2025

Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers. Adheres to established procedures to provide a safe…

Sterile Staff Pharmacist

Company: LINK PHARMACY

Location: Highland Village, TX

Posted May 31, 2025

State pharmacist license in good standing. Ensure the pharmacy complies with all local, state, and federal regulations.

TCOLE - Cybersecurity Analyst I

Company: TEXAS COMMISSION ON LAW ENFORCEMENT

Location: Austin, TX

Posted May 31, 2025

Responsibilities include cybersecurity incident detection, analysis, and response; vulnerability assessments; forensic analysis; and ensuring compliance with…

Custodians / Cleaners / Janitorial Crew Members

Company: CleenTex Services

Location: Houston, TX

Posted May 30, 2025

Join us in creating clean and welcoming spaces that make a difference! Reliable transportation to and from job sites. Part-time (2–4 hours per night).

Tax Accountant - Work from Home - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Austin, TX

Posted May 30, 2025

Experienced: You have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation…

Data Management Analyst (Short Term Employee)

Company: Meta

Location: Austin, TX

Posted May 31, 2025

Metrics Aggregation and Computation Layer: Design and develop a holistic metrics aggregation and computation layer across people analytics, enabling the…

Tax Analyst - Work from Home - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: San Antonio, TX

Posted May 30, 2025

Experienced: You have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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