Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: San Antonio, TX

Posted May 30, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: Irving, TX

Posted May 30, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Project Manager II

Company: CECO Environmental

Location: Addison, TX

Posted May 30, 2025

The Project Manager is responsible for the technical design and engineering schedule internally and with vendors for all Emission related projects which will…

Product Marketing Manager

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

In this exciting role as Product Marketing Manager, you will be driving design wins for X86 technology. Report out to management on market segment progress,…

COMMERCIAL HVAC TECHNICIANS NEEDED - SIGN ON BONUS

Company: Airco Mechanical

Location: San Antonio, TX

Posted May 30, 2025

Valid Texas driver’s license with a clean record. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting…

Cook/Customer Service Representative

Company: EAT LOVE REPEAT LLC

Location: Austin, TX

Posted May 30, 2025

Digital and social marketing skills is added benefit. Previous experience working within a commercial kitchen. A good understanding of food safety programs.

Chef de Cuisine

Company: Aba

Location: Austin, TX

Posted May 30, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Journeyman Electrician - Commercial

Company: Team Industry

Location: Dallas, TX

Posted May 30, 2025

Must have own tools and reliable transportation. Strong knowledge with electrical equipment and hand tools. Install, maintain, and repair electrical systems in…

Lead Software Engineer, Backend

Company: Capital One

Location: Plano, TX

Posted May 30, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Contact Center Customer Care Associate

Company: CoreLogic

Location: Dallas, TX

Posted May 29, 2025

Identif y customers’ needs, research using various systems ( sometimes up to 10 different portal s) , utilize tools to interpret and analyze data , to p rovide…

Bookkeeper/Accountant

Company: Melissa Properties

Location: Dallas, TX

Posted May 30, 2025

Answer and direct phone calls. Write and distribute email, correspondence memos, letters, faxes and forms. The ideal candidate should have excellent oral and…

In-Store Product Demonstrator

Company: CDS (Club Demonstration Services)

Location: Selma, TX

Posted May 29, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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