Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Corporate PR Manager

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

Exceptional writing skills, with the ability to succinctly communicate complex technical and financial information to a broad corporate audience.

Commercial HVAC Technician

Company: Airco Mechanical

Location: San Antonio, TX

Posted May 30, 2025

A valid Texas drivers license with a clean record. Excellent health, vision, & dental insurance with incredibly low employee cost. $10,000 SIGN-ON BONUS!*.

Software Engineer, Linux Kernel & Driver Development

Company: General Motors

Location: Austin, TX

Posted May 30, 2025

Develop and enhance Linux kernel and device drivers, including those for camera sensors, display interfaces, multimedia subsystems, and networking (WLAN, LAN,…

Registered Nurse, Emergency Department- NIGHTS

Company: East Houston Medical Center Wallisville

Location: Houston, TX

Posted May 30, 2025

Valid Registered Nurse (RN) license in the state of [Location]. Collaborate with interdisciplinary healthcare team to develop and implement individualized care…

HVAC Service Technician

Company: Primetime Healthcare Compliance Services

Location: Humble, TX

Posted May 30, 2025

Valid driver's license with a clean driving record is preferred. Uses a variety of hand tools, following blueprints, wiring schematics/diagrams, piping schemes…

Plumbing Installer

Company: Air Specialist

Location: Pearland, TX

Posted May 30, 2025

This is an exciting chance to enhance your skills while enjoying fantastic benefits like flexible scheduling, paid time off, and health insurance.

Data Insights Analyst II (Customer Experience/Operations)

Company: Care.com

Location: Dallas, TX

Posted May 30, 2025

Formulate data-driven strategies and convey key findings through compelling narratives to both technical and non-technical stakeholders.

Business Intelligence Analyst

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

The ideal candidate will have a strong background in data analysis and visualization, with the ability to perform comprehensive analysis of data for use in…

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted May 30, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVE Tradesman Plumber's License.

Janitor, Seasonal

Company: Dallas Arboretum & Botanical Society, Inc.

Location: Dallas, TX

Posted May 30, 2025

Monitor equipment and report repair needs as appropriate. Deliver supplies to sites across the Garden. This could include power washing carpet cleaning, general…

2025-2026 1st Grade Teacher

Company: Smith Elementary

Location: Austin, TX

Posted May 30, 2025

Valid Texas teaching certificate with required endorsement for subject and level assigned or approved alternative certification program.

Repair & Maintenance Welder

Company: Siemens Energy

Location: Houston, TX

Posted May 30, 2025

Must pass certification tests based on specific welding process requirements. The primary purpose of this position is to perform the welding of rotating…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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