Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior HVAC Service Technician (5 Yr) Hot and Cold sides EXP REQ

Company: Protechs Restaurant & Commercial Services

Location: San Antonio, TX

Posted May 28, 2025

If you are a skilled Senior HVAC Technician with expertise in mechanical systems, HVAC/R, welding, air conditioning, schematics reading, field service, and…

ER Registered Nurse - FT Night shift

Company: Baptist Neighborhood Hospital

Location: San Antonio, TX

Posted May 28, 2025

Current BLS, ACLS, and PALS certifications from the American Heart Association, required; ENPC certification from ENA may be substituted for PALS certification;…

Janitor

Company: KLD Management Company

Location: Houston, TX

Posted May 28, 2025

Stock and maintain supply rooms. Proven working experience as a janitor. Notify management of occurring deficiencies or needs for repairs.

Chef de Cuisine

Company: Ema

Location: Austin, TX

Posted May 28, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Clinical Pharmacist, Patient Care Hybrid - San Antonio, TX

Company: Optum

Location: San Antonio, TX

Posted May 28, 2025

Current Pharmacist license to practice in the applicable state. Assist with oversight of medication management activities in employed clinics across the…

Principal Associate, Data Science - Financial Services

Company: Capital One

Location: Plano, TX

Posted May 28, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Carpenter

Company: Hensel Phelps

Location: Austin, TX

Posted May 27, 2025

Will also need to read and understand blueprints, load charts, and take/verify field measurements. The person in this position frequently communicates with…

Executive Chef

Company: Lombardi Family Concepts, Inc.

Location: Austin, TX

Posted May 28, 2025

Ensures the quality preparation of all menu items and the proper storage and handling of all food items in accordance with the company's and applicable federal,…

Member Engagement Specialist – Rebate Programs

Company: CertainPath

Location: Dallas, TX

Posted May 28, 2025

Analyze and Act: Use Excel and reporting tools to identify trends, gaps, and areas for action using tools like pivot tables, VLOOKUP, and conditional formatting…

Call Center Representative - Software

Company: CompuGroup Medical

Location: Austin, TX

Posted May 27, 2025

You will experience back-to-back inbound support calls (no selling) from our software clients (doctors), with calls averaging 3 minutes long.

Veterinary Client Service Representative, GCVS- NASA

Company: Ethos Veterinary Health

Location: Webster, TX

Posted May 27, 2025

As a Client Service Representative, you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and…

HVAC Install Technician

Company: Air Tech of Houston

Location: Pasadena, TX

Posted May 28, 2025

Skilled in the safe use and maintenance of HVAC tools and equipment. For each installation job, request the necessary parts and equipment in advance, and ensure…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages

© 2026 Job Transparency. All rights reserved.