Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Installation Service Welder

Company: Central States Industrial

Location: Grand Prairie, TX

Posted May 29, 2025

A valid Class E driver’s license, or ability to obtain one, is required. The employee may be exposed to environmental factors typical of welding and field…

Junior Marketing Specialist

Company: WRG

Location: Houston, TX

Posted May 28, 2025

Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field (or currently pursuing a degree).

Senior Graphic Designer

Company: Tribu

Location: San Antonio, TX

Posted May 28, 2025

Ensure consistency in design elements across all social media platforms to maintain a cohesive brand identity. Knowledge of the latest trends in media design.

Emerging Technology Project Manager

Company: H-E-B

Location: San Antonio, TX

Posted May 29, 2025

A related degree or comparable formal training, certification, or experience. Leads the team in conducting post implementation analysis to identify future…

Refrigeration Installation Services Welder

Company: Central States Industrial

Location: Grand Prairie, TX

Posted May 29, 2025

The employee may be exposed to environmental factors typical of welding and field installation. CSI provides state-of-the-art stainless steel process equipment…

Business Process Engineer

Company: Analytica

Location: San Antonio, TX

Posted May 29, 2025

This role requires direct experience working within hospital settings or with patient-level healthcare data and involves close collaboration with cross-…

Senior Full Motion Video (FMV) Software Developer (Onsite)

Company: Raytheon

Location: Richardson, TX

Posted May 29, 2025

As the FMV SW Developer you will work as part of a scrum team in an agile development environment to develop and sustain the operational code base.

Registered Nurse | PreOp/PACU

Company: Baylor Medical Center at Uptown (10820)

Location: Dallas, TX

Posted May 29, 2025

Active RN license in the state. Will provide total comprehensive patient care to patients emerging from general anesthesia and/or sedation; assessment, planning…

CARPENTER. FACILITIES

Company: Dallas County

Location: Dallas, TX

Posted May 28, 2025

Must possess a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history.

Engineering Project Manager - Cabinet MFG

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted May 29, 2025

Degree in Engineering, Construction, or a related field. Fluent in engineering, production, and completion — and keeps them all in sync Track what matters:…

Janitorial Site Manager

Company: GDI Services Inc US

Location: Houston, TX

Posted May 29, 2025

Ensure safety program implementation and compliance. Company laptop and cell phone. Ensure all labor, supply and equipment budget targets are met.

Graphic Production Artist for Local Printing Company

Company: Global Printing Solutions LLC

Location: Austin, TX

Posted May 29, 2025

Bachelor’s degree in design or a related field is preferred. Refine design using computer software. Skilled in InDesign, Illustrator, Adobe Acrobat and other…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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