Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Master CNC Lathe Machinist

Company: Eastwood Manufacturing

Location: Houston, TX

Posted May 10, 2025

High school diploma or equivalent; technical degree or certification in machining preferred. Interpret blueprints, technical drawings, and specifications to…

Data Scientist

Company: Scientific Research Corporation

Location: San Antonio, TX

Posted May 10, 2025

Experience in military writing and graphics display tools. Knowledge of software for data analysis. Familiarity with Intelligence support to air and/or cyber…

Sr Cabinet Builder

Company: Greenpoint Technologies

Location: San Antonio, TX

Posted May 09, 2025

NOTE: Although the company provides some tools, the production of Aerospace Interiors is a highly developed skill that requires many personal tools enabling an…

Driver Ready Mix

Company: CEMEX

Location: San Antonio, TX

Posted May 10, 2025

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex,…

Customer Service Representative

Company: AlphaGraphics - US784

Location: Dallas, TX

Posted May 11, 2025

Attract potential customers by answering product and service questions and suggesting information about other products and services.

Master CNC Mill Machinist

Company: Eastwood Manufacturing

Location: Houston, TX

Posted May 10, 2025

High school diploma or equivalent; technical degree or certification in machining preferred. Interpret blueprints, technical drawings, and specifications to…

Carpenter/Laborer

Company: DeWalls

Location: Dallas-Fort Worth, TX

Posted May 11, 2025

Work from technical drawings or measurements. Operate power tools such as table saws, drills, and nail guns. Ability to read blueprints effectively and execute…

CDL-A Independent Contractor Truck Driver

Company: Wels Companies

Location: Dallas, TX

Posted May 10, 2025

WEL Companies fuel solutions and industry leading fuel discounts. The tractor is subject to approval under company and DOT regulations.

Machine Operator

Company: Pacific Seafood

Location: San Antonio, TX

Posted May 10, 2025

Comply with plant security by following establishes controls; report any suspicious activities to your Supervisor immediately.

Pharmacy Clinical Specialist - Full Time - Days - – Acute Care/Post-Surgical/Opioid Stewardship

Company: Houston Methodist Hospital

Location: Houston, TX

Posted May 09, 2025

IV Certification - Intravenous certification (ACPE) - If applicable to primary work assignment within 90 days AND. Three years of clinical practice experience.

Accountant

Company: City of Lewisville

Location: Lewisville, TX

Posted May 09, 2025

Reviews expenditures related to grant projects for federal (SEFA) and state (SESA) annual report preparation. Prepares financial reports and analysis as needed.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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