Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Internal Auditor - Hybrid

Company: Houston Methodist

Location: Houston, TX

Posted May 09, 2025

Intermediate industry and internal audit knowledge, skills, and ability to conduct audits including risk assessments, design and execution of audit procedures,…

Residential Journeyman Plumber

Company: Elmers Home Services

Location: Grapevine, TX

Posted May 09, 2025

A valid Texas driver's license. As a Residential Journeyman Plumber, you take service customer calls, coordinate with dispatch for scheduling and debriefing,…

Data Analyst

Company: Systems Planning and Analysis

Location: San Antonio, TX

Posted May 09, 2025

SPA’s Air Force and Army Programs Portfolio provides aviation-focused analysis and program management for life-cycle systems engineering and logistics support,…

Senior Graphic Designer

Company: LV Collective

Location: Austin, TX

Posted May 09, 2025

Collaborate closely with the interior design team to ensure branding is fully integrated into the physical design of spaces, creating a seamless brand…

Unarmed Security Guard

Company: Oscar Mike Security LLC

Location: Houston, TX

Posted May 09, 2025

Must have valid Level 2 Non-Commissioned license and/or certifications based on state and local requirements for the area the position is located.

Carpenter (25-26 SY) - Facilities

Company: Irving Independent School District

Location: Irving, TX

Posted May 09, 2025

Valid Class C Texas driver’s license and proof of insurability with District insurance carrier. Tools/Equipment Used: Standard carpentry equipment including…

AE - Brand Ambassador (Sales Associate)

Company: American Eagle Outfitters

Location: San Antonio, TX

Posted May 09, 2025

Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy. You're a people person!

Technical Cyber Analyst

Company: CACI

Location: Austin, TX

Posted May 09, 2025

The ideal candidate will bring strong analytical and technical skills to support the assessments, event monitoring and incident response, and assist in the…

Lead Fence Installer

Company: Marshal Renee's Fence Pro

Location: Grand Prairie, TX

Posted May 09, 2025

Assemble fence panels and gates using power tools and hand tools. Follow safety protocols on construction sites to minimize risks.

Residential HVAC Service Technician

Company: Elmers Home Services

Location: San Antonio, TX

Posted May 09, 2025

A valid driver's license and clean driving record. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air…

Sales & Project Manager – Roofing & Restoration - PAID TRAINING/UNCAPPED COMMISSION

Company: Heritage Construction Co., LLC

Location: Austin, TX

Posted May 09, 2025

Valid driver's license and comfort working at heights. Knock doors, network, and generate leads. Pickup truck (or ability to get one within 60 days of hire).

Pharmacist - San Antonio, TX - Office Based

Company: Worldwide Clinical Trials

Location: San Antonio, TX

Posted May 09, 2025

Some knowledge and skills in performing technical and compounding procedures. The Pharmacist, under the guidance of the Pharmacy Manager and the Site Director…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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