Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Millwork Project Manager – Dovetail Custom Wood & Metal, Austin Texas

Company: Dovetail Custom Wood & Metal

Location: Del Valle, TX

Posted Oct 05, 2025

Strong knowledge of fabrication methods, shop drawings, installation, and field verification. Coordinate across engineering, purchasing, production, and field…

MARKETING COORDINATOR

Company: Bunkhouse Corporate Office

Location: Austin, TX

Posted Oct 04, 2025

Bachelor’s degree in Marketing, Communications, Business, or a related field preferred. Help develop and organize brand-wide presentations and decks for…

Director of Marketing (Safety)

Company: Draeger, Inc.

Location: Houston, TX

Posted Oct 04, 2025

Develop, implement and lead the business field strategy and support Sales & Service leadership to achieve annual sales and profitability objectives for defined…

Accountant II-Accounting

Company: Christus Health

Location: Irving, TX

Posted Oct 05, 2025

Candidates seeking CPA license preferred; some assistance available for those seeking licensing. The Accountant II should be able to demonstrate an…

Electrical Project Manager

Company: Hays Electrical Services

Location: Dallas, TX

Posted Oct 04, 2025

Bachelor's degree in electrical engineering, Construction Management, or a related field. Oversee and manage electrical construction projects, ensuring…

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Cybersecurity Analyst II

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

LOCAL Class A Driver TEXAS, NM, AZ

Company: ATL

Location: San Antonio, TX

Posted Oct 04, 2025

Excellent driving skills with a clean driving record. Follow all traffic laws and safety regulations while driving.

Cybersecurity Analyst II (Threat Researcher)

Company: DEPARTMENT OF INFORMATION RESOURCES

Location: Austin, TX

Posted Oct 04, 2025

Develop and potentially deliver tabletop preparedness exercises for both technical and non-technical stakeholders, providing educational and awareness…

Electrical Superintendent

Company: Hays Electrical Services

Location: Dallas, TX

Posted Oct 04, 2025

An associate’s degree or certification in construction management or electrical technology is preferred. Project Oversight & Management: Supervise and manage…

General Cleaner

Company: Levindale Hebrew Geriatric Center and Hospital

Location: Houston, TX

Posted Oct 04, 2025

The ideal candidate will be responsible for maintaining cleanliness and orderliness in various environments, including commercial and residential spaces.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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