Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Chief Marketing Officer

Company: DaBella

Location: Austin, TX

Posted Oct 04, 2025

Experience in the use of tools for data mining and analysis, including measuring return in an omnichannel environment. Prioritize and manage marketing budgets.

RCM & Patient Collections Manager – Call Center Operations

Company: M&M Staffing

Location: Richardson, TX

Posted Oct 04, 2025

Coach, develop, and lead a high-performing team of supervisors and agents. Help develop *RCM dashboards and performance reporting tools*.

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Oct 04, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Retail Sales Specialist - Appliances

Company: Best Buy

Location: Katy, TX

Posted Oct 04, 2025

1 year of experience selling in premium products, luxury brands and/or custom design environments. Prioritize activities based on urgency and importance, set…

Web Developer I

Company: Bexar County

Location: San Antonio, TX

Posted Oct 04, 2025

Ability to be flexible and adaptable; ability to learn quickly in various technical and creative environments, while delivering quality work; ability to present…

Security Operations Analyst - US Blue Team Leader

Company: NXP Semiconductors

Location: Austin, TX

Posted Oct 04, 2025

Build, mentor, and develop a high-performing cybersecurity team. You will collaborate with security architects, red teams, product teams, and engineering groups…

Security Officer - Overnight

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Continuously weekly field training conducted by Compliance supervisor (performed on site). Patrol and provide security presence. Patrol all areas of site.

Pharmacist in Charge - Converse, TX

Company: Soliant

Location: Converse, TX

Posted Oct 04, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist in Charge experience required.

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Patrol and provide security presence. Ensure security breaches are immediately reported. As a key member of our team, you will maintain a safe and secure…

Security Guard II

Company: City of San Antonio

Location: San Antonio, TX

Posted Oct 04, 2025

Monitors and maintains station at entry/exit point to City activities by observing, walking, reaching, twisting, and kneeling.

Accountant

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Oct 04, 2025

Under general supervision, is responsible for performing routine and moderately complex accounting and analytical work requiring professional knowledge of…

Product Marketing Manager

Company: Meta

Location: Austin, TX

Posted Oct 04, 2025

Understand advertiser needs/requirements and product risk areas in order to prioritize recommendations to product, engineering, and design teams for new and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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