Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Web Engineer - AI Trainer

Company: DataAnnotation

Location: Houston, TX

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Entry -Level Retail Sales Representative (Full-Time or Part-Time)

Company: Renuity

Location: South Austin, TX

Posted Apr 18, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Full-Time | W2 Employee.

Welder

Company: SeaWorld San Antonio

Location: San Antonio, TX

Posted Apr 18, 2025

Be certified in "4G" 3/8 plate and working toward a "6G" pipe certification. At least 3 years of experience working with torches, flame welding, inert gas…

Front-End Developer- AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Apr 18, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Web Engineer - AI Trainer

Company: DataAnnotation

Location: Plano, TX

Posted Apr 18, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Web Engineer - AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Web Engineer - AI Trainer

Company: DataAnnotation

Location: Dallas, TX

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Senior Project Manager

Company: Walker Engineering

Location: Irving, TX

Posted Apr 18, 2025

✅ RCDD certification (in good standing with BICSI) — or the ability to sit for the exam within 6 months. ✅ OSHA-30 certified (or willing to obtain within 6…

Audio Visual Design Estimator - Dallas, TX

Company: Ford Audio Video

Location: Irving, TX

Posted Apr 18, 2025

Provide technical expertise and input to optimize design solutions for complex projects. Bachelor’s degree in Electrical Engineering (EE), Electronics…

Entry -Level Retail Sales Representative (Full-Time or Part-Time)

Company: Renuity

Location: North Austin, TX

Posted Apr 18, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Check out our job preview video here!

Licensed Residential Electrician

Company: Mr. Electric

Location: Dallas, TX

Posted Apr 18, 2025

Are confident PVC for plumbing and PVC for electrical are the same. Reliable support network (technical and operational).

Financial Controller

Company: Reliant Plumbing

Location: Austin, TX

Posted Apr 18, 2025

Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA preferred). Prepare monthly, quarterly, and annual financial reports,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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