Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Plumber

Company: Cedar Fair Entertainment

Location: San Antonio, TX

Posted Apr 18, 2025

A valid state driver’s license and be at least 18 years of age. Willingness and ability to respond to radio calls. Working knowledge of all aspects of plumbing.

AI/ML Developer - AI Trainer

Company: DataAnnotation

Location: Plano, TX

Posted Apr 18, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Sous Chef

Company: The Springs Events

Location: Cypress, TX

Posted Apr 18, 2025

Operate as a banquet server when needed; setting up; greeting and serving the guests and breaking down the function. Head Chef and VP of Catering.

AI/ML Developer - AI Trainer

Company: DataAnnotation

Location: Irving, TX

Posted Apr 18, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Commercial Director, Parts & eCommerce

Company: National Carwash Solutions

Location: Flower Mound, TX

Posted Apr 18, 2025

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field. Oracle NetSuite (preferred) or similar ERPs.

Database Developer - AI Trainer

Company: DataAnnotation

Location: Plano, TX

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

AI/ML Developer - AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Apr 18, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Back End Developer- AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Apr 18, 2025

Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on programming tasks that…

Back End Developer- AI Trainer

Company: DataAnnotation

Location: Plano, TX

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Staff Software Engineer

Company: Findhelp, A Public Benefit Corporation

Location: Austin, TX

Posted Apr 18, 2025

Experience writing technical designs and breaking down complex features. Excellent technical writing and communication skills. Dog-friendly office in Austin HQ.

Data Scientist 1

Company: PayPal

Location: Austin, TX

Posted Apr 18, 2025

The data scientist will be cross-functional in scope and will focus on developing innovative card risk solutions while collaborating with key stakeholders in…

Web Engineer - AI Trainer

Company: DataAnnotation

Location: Austin, TX

Posted Apr 17, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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