Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Carpenter

Company: The Barclay Owners' Association, Inc.

Location: Houston, TX

Posted Apr 16, 2025

Ability to read blueprints and technical drawings effectively. Collaborate with other tradespeople and contractors to complete projects efficiently.

Architectural Project Manager

Company: Green Key Resources

Location: Austin, TX

Posted Apr 15, 2025

Utilize Revit for project design and management. Ensure projects are completed on time, within budget, and to the highest quality standards.

Apprentice Plumber

Company: Structured Trades

Location: San Antonio, TX

Posted Apr 15, 2025

Must have your own *hand tools*. Ensure all work meets local and state plumbing codes. Read and interpret blueprints and plumbing schematics (Journeyman plumber…

Customer Service Representative

Company: FMA Alliance, Ltd

Location: Houston, TX

Posted Apr 15, 2025

Initiate effective outbound calls and receive inbound calls. Additionally, must place out-bound calls via telephone, maintaining a high level of professionalism…

Sales Associate

Company: City Wide Facility Solutions of San Antonio

Location: San Antonio, TX

Posted Apr 15, 2025

Ability to effectively build relationships across ALL levels of the organizational chart from entry level manager to C-suite. B2B sales: 2 years (Required).

Industrial Electrician

Company: Team Industry

Location: Dallas, TX

Posted Apr 16, 2025

Proficient in reading and interpreting blueprints, schematics, and technical drawings to determine the layout of electrical systems.

Senior Project Manager

Company: Hays Electrical Services

Location: Houston, TX

Posted Apr 15, 2025

Bachelor's degree in Electrical Engineering, Construction Management, or a related field. Oversee and manage electrical construction projects, ensuring…

Customer Support Specialist- AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Apr 15, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will have conversations with chatbots in order to measure their progress,…

Drain Service Technician

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Apr 16, 2025

A valid driver’s license. Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want…

Solar Call Center Representative

Company: Mayer Solar LLC

Location: Plano, TX

Posted Apr 15, 2025

Handle incoming calls and respond to customer inquiries about solar energy. Make outbound calls to potential customers to generate leads and schedule…

Software Engineer

Company: Confidental Company

Location: Houston, TX

Posted Apr 16, 2025

Troubleshoot and configure IOT edge devices and develop a diagnostic infrastructure. Develop software tools to assist in data collection and Automation.

Licensed Residential Electrician *$4,000 Sign on BONUS*

Company: A Star Heat and Air, Inc.

Location: Dallas, TX

Posted Apr 15, 2025

Valid driver’s license and clean driving record. Licensed electrician: Tradesman, Journeyman or Master license. Generate sales based on customer needs.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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