Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Registered Nurse II - Intensive Care Unit - (Part-Time) (Nights)

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Apr 17, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Dialysis Facility Administrator

Company: U.S. Renal Care

Location: Dallas, TX

Posted Apr 17, 2025

Current RN license (in good standing) in applicable state. You will ensure the clinic remains in compliance with all federal, state, and local laws and…

IV Wellness Specialist-Registered Nurse

Company: Prime IV Hydration & Wellness-Cedar Park, Tx

Location: Cedar Park, TX

Posted Apr 17, 2025

We are focused on a functional medicine approach to help people find relief from chronic health condition symptoms, enhance performance, and ultimately live a…

Field Leadman - Glazier

Company: Walters & Wolf Architectural Systems Inc

Location: Austin, TX

Posted Apr 17, 2025

Create a culture of continuous improvement by empowering the field team to identify and resolve the everyday challenges they encounter.

Clinical Research Nurse I

Company: ICON Plc

Location: San Antonio, TX

Posted Apr 16, 2025

We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical…

T-3 Janitor

Company: Austin Task, Inc.

Location: Austin, TX

Posted Apr 17, 2025

It is the policy of the company to provide equal employment opportunity to all employees and applicants for employment and not to engage in discrimination…

AI/ML Developer - AI Trainer

Company: DataAnnotation

Location: Austin, TX

Posted Apr 17, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Journeyman Electrician - Foreman

Company: Blanco Electric LTD. Co

Location: Dallas, TX

Posted Apr 17, 2025

Active TX Journeyman OR Masters electrical license. Perform electrical installations, testing, troubleshooting, and repairs for commercial electrical systems to…

Senior GRC Analyst (InfoSec)

Company: loanDepot

Location: Plano, TX

Posted Apr 16, 2025

Minimum of six (6) + years’ experience working in Cybersecurity GRC, policy development, risk management, or a similar field.

Utilities Water ITC & Industry Marketer

Company: ChampionX

Location: Sugar Land, TX

Posted Apr 17, 2025

Tools – develop tools needed by field to better support our customers. Training Programs - develop content and lead training programs for field representatives.

Staff Accountant

Company: DaBella

Location: Austin, TX

Posted Apr 17, 2025

Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Support month-end and year-end close processes.

RN/LVN HOME HEALTH NURSE

Company: GC HEALTH SERVICES, INC.

Location: Houston, TX

Posted Apr 16, 2025

Must have over 2 years of experience as an RN/LVN. CATHETER, TRACH and G-TUBE preferred. *Must have Tracheostomy, and G-Tube experienced*.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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