Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Jr Cloud Engineer

Company: IDR Inc.

Location: Dallas, TX

Posted Oct 22, 2025

Plays a key role in driving cloud-native transformation, automation, and CI/CD enablement for clients across industries.

Event Marketing Assistant

Company: Pioneer Pathways Initiative

Location: Dallas, TX

Posted Oct 22, 2025

Event Marketing Assistants represent leading nonprofit organizations through high-impact, face-to-face interactions at exciting community events.

Pharmacist - Full Time (Dallas)

Company: TELYRX DALLAS LLC

Location: Dallas, TX

Posted Oct 22, 2025

An actively licensed pharmacist in the state of Florida with no reprimands on their license. Respond to clinical questions online or calls from patients.

IV Sterile Compounding IV Compounding Pharmacist in Plano, TX

Company: Soliant

Location: Plano, TX

Posted Oct 22, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Background in high-volume pharmacy settings.

Lead Carpenter

Company: Perceval Guild

Location: Austin, TX

Posted Oct 22, 2025

This position is currently an independent contractor position, not a W2 employee, (however that is a possibility after 6 months). With team, subs, clients, etc.

Escrow Data Analyst (On-site)

Company: Newrez

Location: Houston, TX

Posted Oct 22, 2025

Partner with the business unit and/or management team to identify analytic needs and develop end to end process flows. Required knowledge, skills, and ability.

1st Shift Hospital Trash Tech

Company: Xanitos Inc

Location: Houston, TX

Posted Oct 22, 2025

It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose…

Cloud Engineer

Company: IDR Inc.

Location: Dallas, TX

Posted Oct 22, 2025

Plays a key role in driving cloud-native transformation, automation, and CI/CD enablement for clients across industries.

Asset & Wealth Management - Software Engineer - Associate - Dallas

Company: Goldman Sachs

Location: Dallas, TX

Posted Oct 22, 2025

Candidates will work directly with a variety of stakeholders, including the products organization/team, UX & visual design team and various engineering teams…

HRMS Analyst

Company: LyondellBasell Industries

Location: Houston, TX

Posted Oct 22, 2025

Serve as a technical point of contact and subject matter expert to ensure data integrity, testing system enhancements and updates, data gathering, and analyzing…

Analyst, Digital Analytics

Company: American Airlines

Location: Dallas, TX

Posted Oct 22, 2025

3 year of work experience in an analytical field such as Business, Engineering, Mathematics, Economics, Revenue Management, Network Planning, Sales Strategy,…

Prepress Technician & Graphic Designer

Company: Bayside Printing Co.

Location: Houston, TX

Posted Oct 22, 2025

Graphic design experience is preferred and proofreading skills are a plus. Excellent design skills and an eye for detail. Knowledge of print & web production.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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