Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Surveillance Dispatch - Security Officer

Company: GardaWorld Security Services U.S.

Location: Channelview, TX

Posted Oct 03, 2025

Multitasking, answering calls, and running CCTV reports. Must have a valid Drivers license. Control access to secure areas and verify the identities of visitors…

Middle School Math Instructor (TX Teacher Licensure Support Provided)

Company: University Instructors, LLC

Location: Sunset Valley, TX

Posted Oct 03, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Data Analyst

Company: DataArt

Location: Dallas, TX

Posted Oct 03, 2025

In this role, you will work closely with data engineering and leadership teams to analyze complex data sets, develop dashboards, and identify key cost drivers.

Plumbing Manager

Company: Confidential

Location: San Antonio, TX

Posted Oct 03, 2025

*Drive the Plumbing department sales through training and development of the field technicians.*. *Have an understanding of general Plumbing design with an…

Security Officer

Company: Westin Riverwalk, San Antonio

Location: San Antonio, TX

Posted Oct 03, 2025

Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Perform protective, preventative, safety, and security…

Systems Analyst 3

Company: Cayuse Holdings

Location: Austin, TX

Posted Oct 03, 2025

Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field. Must be able to pass a background check.

Software Engineer - Early Career (Backend/Data)

Company: Apple

Location: Austin, TX

Posted Oct 03, 2025

Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s a plus). Contribute to the design, implementation, and testing of backend…

Rough Carpenter Foreman

Company: QLM

Location: Houston, TX

Posted Oct 03, 2025

Must have and maintain active OSHA 30-hour certification or willing to pursue certification. Supervise and develop assigned Trade employees, provide feedback…

Sr. Metal Decorator Technician

Company: Vulcan Packaging

Location: Austin, TX

Posted Oct 03, 2025

Strong mechanical aptitude; confident with both hand and power tools. Forklift/scissor lift certification a plus. Can Making: 5 years (Required).

REO accountant

Company: Finitetek

Location: Dallas, TX

Posted Oct 03, 2025

Bachelor's degree in Accounting, Finance, Real Estate, related field(s), or equivalent industry experience required.

Class A CDL Driver

Company: Coastal Chemical Company, LLC.

Location: Elmendorf, TX

Posted Oct 03, 2025

Commercial driving: 3 years (Required). Transport Drivers must have at least 2 years of experience with a DOT-certified carrier. Work and think safety 1st.

Class A CDL Solo & Team OTR Drivers: Sign-On Bonus! | Houston TX

Company: Tri-National Inc.

Location: Houston, TX

Posted Oct 03, 2025

Up to $3,500 driver referral bonus for every driver referred, NO LIMIT on drivers referred. 24 months of recent/verifiable OTR driving experience through…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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